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Implementation of a Health Risk Assessment into Workflow of the Appointment-Based Model at an Independent Community Pharmacy

Health risk assessments (HRAs) are tools used to collect information on patients’ current health conditions, personal and family medical history, and lifestyle factors that can impact their overall health. The objectives of this pilot project were to implement an HRA as part of the appointment-based...

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Autores principales: Jackson, Erica, McGrath, Stephanie Harriman, Carroll, Joni C., McGivney, Melissa Somma, Pitzarella, Samantha, Coley, Kim C.
Formato: Online Artículo Texto
Lenguaje:English
Publicado: MDPI 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9680318/
https://www.ncbi.nlm.nih.gov/pubmed/36412824
http://dx.doi.org/10.3390/pharmacy10060148
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author Jackson, Erica
McGrath, Stephanie Harriman
Carroll, Joni C.
McGivney, Melissa Somma
Pitzarella, Samantha
Coley, Kim C.
author_facet Jackson, Erica
McGrath, Stephanie Harriman
Carroll, Joni C.
McGivney, Melissa Somma
Pitzarella, Samantha
Coley, Kim C.
author_sort Jackson, Erica
collection PubMed
description Health risk assessments (HRAs) are tools used to collect information on patients’ current health conditions, personal and family medical history, and lifestyle factors that can impact their overall health. The objectives of this pilot project were to implement an HRA as part of the appointment-based model workflow and to assess the resulting pharmacy-patient-care service opportunities. Sixteen HRA questions from a single health plan were incorporated into the appointment-based model workflow at an independent community pharmacy. Questions were administered either telephonically or in person over two patient encounters. Pharmacy staff were trained on how to administer the HRA, what to do if patients needed immediate assistance, how to provide referrals, and how to document of responses. Forty-nine patients were contacted and 38 (77.6%) completed the HRA. The median time for HRA completion was 19 min and the identified opportunities were vaccination (49), smoking cessation (15), diabetes prevention program (14), asthma control assessments (8), and substance use disorder screening and referral (3). This pilot project demonstrates that community pharmacies can implement HRAs and utilize the results to identify new pharmacy-patient-care service opportunities that can contribute to improved patient care and practice sustainability.
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spelling pubmed-96803182022-11-23 Implementation of a Health Risk Assessment into Workflow of the Appointment-Based Model at an Independent Community Pharmacy Jackson, Erica McGrath, Stephanie Harriman Carroll, Joni C. McGivney, Melissa Somma Pitzarella, Samantha Coley, Kim C. Pharmacy (Basel) Brief Report Health risk assessments (HRAs) are tools used to collect information on patients’ current health conditions, personal and family medical history, and lifestyle factors that can impact their overall health. The objectives of this pilot project were to implement an HRA as part of the appointment-based model workflow and to assess the resulting pharmacy-patient-care service opportunities. Sixteen HRA questions from a single health plan were incorporated into the appointment-based model workflow at an independent community pharmacy. Questions were administered either telephonically or in person over two patient encounters. Pharmacy staff were trained on how to administer the HRA, what to do if patients needed immediate assistance, how to provide referrals, and how to document of responses. Forty-nine patients were contacted and 38 (77.6%) completed the HRA. The median time for HRA completion was 19 min and the identified opportunities were vaccination (49), smoking cessation (15), diabetes prevention program (14), asthma control assessments (8), and substance use disorder screening and referral (3). This pilot project demonstrates that community pharmacies can implement HRAs and utilize the results to identify new pharmacy-patient-care service opportunities that can contribute to improved patient care and practice sustainability. MDPI 2022-11-06 /pmc/articles/PMC9680318/ /pubmed/36412824 http://dx.doi.org/10.3390/pharmacy10060148 Text en © 2022 by the authors. https://creativecommons.org/licenses/by/4.0/Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https://creativecommons.org/licenses/by/4.0/).
spellingShingle Brief Report
Jackson, Erica
McGrath, Stephanie Harriman
Carroll, Joni C.
McGivney, Melissa Somma
Pitzarella, Samantha
Coley, Kim C.
Implementation of a Health Risk Assessment into Workflow of the Appointment-Based Model at an Independent Community Pharmacy
title Implementation of a Health Risk Assessment into Workflow of the Appointment-Based Model at an Independent Community Pharmacy
title_full Implementation of a Health Risk Assessment into Workflow of the Appointment-Based Model at an Independent Community Pharmacy
title_fullStr Implementation of a Health Risk Assessment into Workflow of the Appointment-Based Model at an Independent Community Pharmacy
title_full_unstemmed Implementation of a Health Risk Assessment into Workflow of the Appointment-Based Model at an Independent Community Pharmacy
title_short Implementation of a Health Risk Assessment into Workflow of the Appointment-Based Model at an Independent Community Pharmacy
title_sort implementation of a health risk assessment into workflow of the appointment-based model at an independent community pharmacy
topic Brief Report
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9680318/
https://www.ncbi.nlm.nih.gov/pubmed/36412824
http://dx.doi.org/10.3390/pharmacy10060148
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