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Are Retail Customers Ready for Service Robot Assistants?
The use of service robots is rapidly expanding in many industries, including the retail sector. In some Asian countries retail companies already deploy in-store humanoid robot assistants that interact with customers in a personalized and dynamic way. However, little is known about customers’ percept...
| Autores principales: | , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
Springer Netherlands
2022
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| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9685064/ https://www.ncbi.nlm.nih.gov/pubmed/36467284 http://dx.doi.org/10.1007/s12369-022-00949-z |