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How should healthcare be reported in Catalonia? Qualitative study with healthcare leaders

BACKGROUND: The Results Centre is the name of a project that, since 2012, has been openly publishing the results of each healthcare centre in Catalonia, with the idea of promoting benchmarking among centres and transparency toward society. As the project evolves, it has become increasingly necessary...

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Autores principales: García-Altés, Anna, Aguado, Hortensia, Guilabert, Mercedes, Carrillo, Irene, Mira, Jose Joaquín
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BioMed Central 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9685103/
https://www.ncbi.nlm.nih.gov/pubmed/36419053
http://dx.doi.org/10.1186/s12913-022-08718-4
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author García-Altés, Anna
Aguado, Hortensia
Guilabert, Mercedes
Carrillo, Irene
Mira, Jose Joaquín
author_facet García-Altés, Anna
Aguado, Hortensia
Guilabert, Mercedes
Carrillo, Irene
Mira, Jose Joaquín
author_sort García-Altés, Anna
collection PubMed
description BACKGROUND: The Results Centre is the name of a project that, since 2012, has been openly publishing the results of each healthcare centre in Catalonia, with the idea of promoting benchmarking among centres and transparency toward society. As the project evolves, it has become increasingly necessary to adapt its contents and formats. The objective of this study is to identify the preferences and expectations of healthcare leaders regarding the Results Centre. METHODS: A qualitative study was conducted using the nominal group technique. Five nominal groups were created with the participation of 58 professionals (26 from hospital care, 16 from primary care, and 16 from long-term care centres). The areas of analysis were: (1) what the Results Centre of the future should be like; (2) what information needs should be addressed; and (3) what novelties should be incorporated to stimulate quality improvement. The spontaneity of ideas, intensity of recommendations, and intergroup consistency were analysed. The study was conducted in April 2019. RESULTS: The requirements reported by the participants to be met by the Results Centre included: being a tool for benchmarking and strategic decision-making; adjusted and segmented indicators; non-clinical information (patient experience, socio-economic status, etc.); and data accessible to all stakeholders, including citizens. The ideas were consistent across the different levels of care, although the intensity of recommendations varied depending on their content. CONCLUSIONS: Regional agencies that are accountable for health outcomes should be consistently committed to adapting to the needs of different stakeholders in the health system. This project is an example of how this requirement has been addressed in Catalonia.
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spelling pubmed-96851032022-11-25 How should healthcare be reported in Catalonia? Qualitative study with healthcare leaders García-Altés, Anna Aguado, Hortensia Guilabert, Mercedes Carrillo, Irene Mira, Jose Joaquín BMC Health Serv Res Research BACKGROUND: The Results Centre is the name of a project that, since 2012, has been openly publishing the results of each healthcare centre in Catalonia, with the idea of promoting benchmarking among centres and transparency toward society. As the project evolves, it has become increasingly necessary to adapt its contents and formats. The objective of this study is to identify the preferences and expectations of healthcare leaders regarding the Results Centre. METHODS: A qualitative study was conducted using the nominal group technique. Five nominal groups were created with the participation of 58 professionals (26 from hospital care, 16 from primary care, and 16 from long-term care centres). The areas of analysis were: (1) what the Results Centre of the future should be like; (2) what information needs should be addressed; and (3) what novelties should be incorporated to stimulate quality improvement. The spontaneity of ideas, intensity of recommendations, and intergroup consistency were analysed. The study was conducted in April 2019. RESULTS: The requirements reported by the participants to be met by the Results Centre included: being a tool for benchmarking and strategic decision-making; adjusted and segmented indicators; non-clinical information (patient experience, socio-economic status, etc.); and data accessible to all stakeholders, including citizens. The ideas were consistent across the different levels of care, although the intensity of recommendations varied depending on their content. CONCLUSIONS: Regional agencies that are accountable for health outcomes should be consistently committed to adapting to the needs of different stakeholders in the health system. This project is an example of how this requirement has been addressed in Catalonia. BioMed Central 2022-11-23 /pmc/articles/PMC9685103/ /pubmed/36419053 http://dx.doi.org/10.1186/s12913-022-08718-4 Text en © The Author(s) 2022 https://creativecommons.org/licenses/by/4.0/Open AccessThis article is licensed under a Creative Commons Attribution 4.0 International License, which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons licence, and indicate if changes were made. The images or other third party material in this article are included in the article's Creative Commons licence, unless indicated otherwise in a credit line to the material. If material is not included in the article's Creative Commons licence and your intended use is not permitted by statutory regulation or exceeds the permitted use, you will need to obtain permission directly from the copyright holder. To view a copy of this licence, visit http://creativecommons.org/licenses/by/4.0/ (https://creativecommons.org/licenses/by/4.0/) . The Creative Commons Public Domain Dedication waiver (http://creativecommons.org/publicdomain/zero/1.0/ (https://creativecommons.org/publicdomain/zero/1.0/) ) applies to the data made available in this article, unless otherwise stated in a credit line to the data.
spellingShingle Research
García-Altés, Anna
Aguado, Hortensia
Guilabert, Mercedes
Carrillo, Irene
Mira, Jose Joaquín
How should healthcare be reported in Catalonia? Qualitative study with healthcare leaders
title How should healthcare be reported in Catalonia? Qualitative study with healthcare leaders
title_full How should healthcare be reported in Catalonia? Qualitative study with healthcare leaders
title_fullStr How should healthcare be reported in Catalonia? Qualitative study with healthcare leaders
title_full_unstemmed How should healthcare be reported in Catalonia? Qualitative study with healthcare leaders
title_short How should healthcare be reported in Catalonia? Qualitative study with healthcare leaders
title_sort how should healthcare be reported in catalonia? qualitative study with healthcare leaders
topic Research
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9685103/
https://www.ncbi.nlm.nih.gov/pubmed/36419053
http://dx.doi.org/10.1186/s12913-022-08718-4
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