Characteristics of Collective Resilience and Its Influencing Factors from the Perspective of Psychological Emotion: A Case Study of COVID-19 in China

Collective resilience is the ability of human beings to adapt and collectively cope with crises in adversity. Emotional expression is the core element with which to characterize the psychological dimension of collective resilience. This research proposed a stage model of collective resilience based on the temporal evolution of the public opinions of COVID-19 in China’s first anti-pandemic cycle; using data from hot searches and commentaries on Sina Weibo, the changes in the emotional patterns of social groups are revealed through analyses of the sentiments expressed in texts. A grounded theory approach is used to elucidate the factors influencing collective resilience. The research results show that collective resilience during the pandemic exhibited an evolutionary process that could be termed, “preparation–process–recovery”. Analyses of expressed sentiments reveal an evolutionary pattern of “positive emotion prevailing–negative emotion appearing–positive emotion recovering Collective resilience from a psycho-emotional perspective is the result of “basic cognition-intermediary condition-consequence” positive feedback, in which the basic cognition is expressed as will embeddedness and the intermediary conditions include the subject behavior and any associated derived behavioral characteristics and spiritual connotation. These results are significant both theoretically and practically with regard to the reconstruction of collective resilience when s‘ force majeure’ event occur.