Non-intrusive deep learning-based computational speech metrics with high-accuracy across a wide range of acoustic scenes

Speech with high sound quality and little noise is central to many of our communication tools, including calls, video conferencing and hearing aids. While human ratings provide the best measure of sound quality, they are costly and time-intensive to gather, thus computational metrics are typically used instead. Here we present a non-intrusive, deep learning-based metric that takes only a sound sample as an input and returns ratings in three categories: overall quality, noise, and sound quality. This metric is available via a web API and is composed of a deep neural network ensemble with 5 networks that use either ResNet-26 architectures with STFT inputs or fully-connected networks with wav2vec features as inputs. The networks are trained and tested on over 1 million crowd-sourced human sound ratings across the three categories. Correlations of our metric with human ratings exceed or match other state-of-the-art metrics on 51 out of 56 benchmark scenes, while not requiring clean speech reference samples as opposed to metrics that are performing well on the other 5 scenes. The benchmark scenes represent a wide variety of acoustic environments and a large selection of post-processing methods that include classical methods (e.g. Wiener-filtering) and newer deep-learning methods.