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Factors influencing the E-learning system usage during the COVID-19 pandemic in Vietnam

The outbreak of the COVID-19 pandemic has brought forward an unprecedented situation, which has forced the educational institutes worldwide to use a propriety “online only” model for teaching and learning. Teachers have been compelled to deliver lectures online using some form of an online delivery...

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Autores principales: Do, Thang Xuân, Tran, Huong Thi Lan, Le, Thuy Thu
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Public Library of Science 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9714881/
https://www.ncbi.nlm.nih.gov/pubmed/36454966
http://dx.doi.org/10.1371/journal.pone.0278109
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author Do, Thang Xuân
Tran, Huong Thi Lan
Le, Thuy Thu
author_facet Do, Thang Xuân
Tran, Huong Thi Lan
Le, Thuy Thu
author_sort Do, Thang Xuân
collection PubMed
description The outbreak of the COVID-19 pandemic has brought forward an unprecedented situation, which has forced the educational institutes worldwide to use a propriety “online only” model for teaching and learning. Teachers have been compelled to deliver lectures online using some form of an online delivery platform. In this dilemma situation with the closure of the educational institutes, one of the very basic necessities is to ensure quality features of e-learning systems that are being used for the purpose of education delivery, particularly from the students’ perspective. The objective of this study was to identify factors affecting pharmacy students’ satisfaction in Vietnam during the COVID 19 pandemic. A cross-sectional survey of a consecutive sample of 1612 valid responses from students who have been in distance learning at Hanoi University of Pharmacy has been conducted. An integrated model with three main dimensions had been developed: learner’s characteristics; instructor’s characteristics; system, and technology. Data were collected in the field on both online and offline platforms using the questionnaire of 39 items to investigate the critical factors affecting learners’ satisfaction in e-learning. The reliability of the questionnaire was measured using Cronbach’s alpha on this data. Descriptive statistics, factor analysis, and multiple regression analysis were employed for data analysis. Out of 2491 questionnaires distributed, 1612 questionnaires were completed (respond rate 64.7%). The results revealed that perceived usefulness, perceived ease of use, system and technical dimension and instructors’ characteristics are the critical factors affecting learners’ perceived satisfaction. The perceived usefulness of the students was the most important factor affecting overall satisfaction (beta coefficient = 0.610). Multiple regression analysis yielded the four main factors explaining 59.9% of total satisfaction. The findings revealed how to improve learners’ satisfaction and further strengthen their e-learning implementation. The interventional solutions on students’ characteristics, instructors’ characteristics and system & technical dimension should be considered and implemented to improve the quality of e-learning and students’ satisfaction at Hanoi University of Pharmacy.
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spelling pubmed-97148812022-12-02 Factors influencing the E-learning system usage during the COVID-19 pandemic in Vietnam Do, Thang Xuân Tran, Huong Thi Lan Le, Thuy Thu PLoS One Research Article The outbreak of the COVID-19 pandemic has brought forward an unprecedented situation, which has forced the educational institutes worldwide to use a propriety “online only” model for teaching and learning. Teachers have been compelled to deliver lectures online using some form of an online delivery platform. In this dilemma situation with the closure of the educational institutes, one of the very basic necessities is to ensure quality features of e-learning systems that are being used for the purpose of education delivery, particularly from the students’ perspective. The objective of this study was to identify factors affecting pharmacy students’ satisfaction in Vietnam during the COVID 19 pandemic. A cross-sectional survey of a consecutive sample of 1612 valid responses from students who have been in distance learning at Hanoi University of Pharmacy has been conducted. An integrated model with three main dimensions had been developed: learner’s characteristics; instructor’s characteristics; system, and technology. Data were collected in the field on both online and offline platforms using the questionnaire of 39 items to investigate the critical factors affecting learners’ satisfaction in e-learning. The reliability of the questionnaire was measured using Cronbach’s alpha on this data. Descriptive statistics, factor analysis, and multiple regression analysis were employed for data analysis. Out of 2491 questionnaires distributed, 1612 questionnaires were completed (respond rate 64.7%). The results revealed that perceived usefulness, perceived ease of use, system and technical dimension and instructors’ characteristics are the critical factors affecting learners’ perceived satisfaction. The perceived usefulness of the students was the most important factor affecting overall satisfaction (beta coefficient = 0.610). Multiple regression analysis yielded the four main factors explaining 59.9% of total satisfaction. The findings revealed how to improve learners’ satisfaction and further strengthen their e-learning implementation. The interventional solutions on students’ characteristics, instructors’ characteristics and system & technical dimension should be considered and implemented to improve the quality of e-learning and students’ satisfaction at Hanoi University of Pharmacy. Public Library of Science 2022-12-01 /pmc/articles/PMC9714881/ /pubmed/36454966 http://dx.doi.org/10.1371/journal.pone.0278109 Text en © 2022 Do et al https://creativecommons.org/licenses/by/4.0/This is an open access article distributed under the terms of the Creative Commons Attribution License (https://creativecommons.org/licenses/by/4.0/) , which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.
spellingShingle Research Article
Do, Thang Xuân
Tran, Huong Thi Lan
Le, Thuy Thu
Factors influencing the E-learning system usage during the COVID-19 pandemic in Vietnam
title Factors influencing the E-learning system usage during the COVID-19 pandemic in Vietnam
title_full Factors influencing the E-learning system usage during the COVID-19 pandemic in Vietnam
title_fullStr Factors influencing the E-learning system usage during the COVID-19 pandemic in Vietnam
title_full_unstemmed Factors influencing the E-learning system usage during the COVID-19 pandemic in Vietnam
title_short Factors influencing the E-learning system usage during the COVID-19 pandemic in Vietnam
title_sort factors influencing the e-learning system usage during the covid-19 pandemic in vietnam
topic Research Article
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9714881/
https://www.ncbi.nlm.nih.gov/pubmed/36454966
http://dx.doi.org/10.1371/journal.pone.0278109
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