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Exploring the factors that affect user experience in mobile-health applications: A text-mining and machine-learning approach

Recent years have witnessed an increased demand for mobile health (mHealth) platforms owing to the COVID-19 pandemic and preference for doorstep delivery. However, factors impacting user experiences and satisfaction levels across these platforms, using customer reviews, are still largely unexplored...

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Detalles Bibliográficos
Autores principales:	Pal, Shounak, Biswas, Baidyanath, Gupta, Rohit, Kumar, Ajay, Gupta, Shivam
Formato:	Online Artículo Texto
Lenguaje:	English
Publicado:	Elsevier Inc. 2023
Materias:	Article
Acceso en línea:	https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9715352/ https://www.ncbi.nlm.nih.gov/pubmed/36475057 http://dx.doi.org/10.1016/j.jbusres.2022.113484

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