Exploring patient experience of mandatory mask wearing during MRI scans

INTRODUCTION: Anxiety in patients undergoing Magnetic resonance imaging (MRI) examinations has been well documented along with causes and strategies to support patent through this. During the Covid-19 pandemic, mask wearing in clinical settings became compulsory for both staff and patients. Whilst staff may be more familiar with wearing personal protective equipment it is unknown how this could affect patient experiences. We know that patients can get claustrophobic in MR scans which affects their wellbeing, scan attendance and even scan quality. This study aims to understand if wearing a mask had any effect of their willingness to comply with the scan, and if they were adequately prepared, and how it affects their feelings about attending for future scan appointments. METHODS: A purposive sampling technique was chosen with participants being invited nationally across the UK. Inclusion criteria required that participants be aged 18 years or older, their scan had taken place in a UK organisation either NHS or private between March 2020 and December 2021 and that they had worn a face mask during their scan. Ethical approval was gained from University of Derby Research and Ethics Committee. Informed consent and participation information sheets were completed. No identifying data was collected and therefore responses were anonymous. A mixed methods online survey design was utilised, and this was shared on social media using professional accounts and charities. RESULTS: Inductive thematic analysis was used with both researchers independently blind coded the qualitative data. The main themes emerged which were anxiety and discomfort, information and preparation and positivity around the experience. The quantitative data analysis in on-going and will be presented in the final presentation. CONCLUSION: We should review patient experiences taking a holistic approach to the entire examination including preparatory material as well as activity in the waiting area and scan room. We need to consider the impact of mask wearing on anxiety and discomfort and revisit what patient preparation looks like to ensure patients have a better experience. This needs to take place in the education of student radiographers as well as qualified professionals in clinical departments. People want to feel prepared and be treated as individuals. We must embrace the principles of person-centred care at every level of what we do.