Applying the Theory of Planned Behavior to predict community pharmacists’ intention to provide diabetes care

BACKGROUND: The role of the pharmacist has changed from dispensing medicines, to working with other healthcare professionals to assure appropriate medication therapy management. This study assessed community pharmacists’ intention regarding diabetes care based on the theory of planned behavior (TPB) in Alexandria, Egypt. METHODS: A sample of 385 community pharmacies with one index per site (one pharmacist per pharmacy) was recruited in the sample using a multistage random sampling technique. This cross-sectional survey was performed using a self-administered questionnaire that measured the constructs of TPB. A structural equation model was used to identify specific factors that most contribute to and predict pharmacists’ intention to provide diabetes care. RESULTS: The sample included 385 pharmacies, approximately half of them (51.4%) were males and the majority of them (94%) had a bachelor’s degree in pharmaceutical sciences. Intention was significantly correlated with attitude, subjective norm and perceived behavioral control. “Regular screening for complications can improve quality of life for diabetic patients” (β = 1.131) was the most specific factor motivating pharmacists to perform diabetes care, while “some physicians do not appreciate pharmacists’ involvement in diabetic care” was the most specific factor that negatively influenced intention of pharmacists to provide diabetes care (β = 4.283). CONCLUSION: Community pharmacists demonstrated a positive attitude, perceived significant approval from others and felt able to intervene in diabetes care. However, lack of physician collaboration was a specific hindering factor for pharmacists’ practice of diabetes care. SUPPLEMENTARY INFORMATION: The online version contains supplementary material available at 10.1186/s12913-022-08788-4.