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Adopting Lean Management in Quality of Services, Cost Containment, and Time Management

OBJECTIVES: This study aims to identify the role of adopting lean management in the quality of service, cost containment, and time management and to identify factors affecting lean management adoption, quality of service, cost containment, and time management in oncology settings. METHODS: A cross-s...

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Autores principales: Ayaad, Omar, Al-Dewiri, Ronza, Kasht, Lara, Qaddumi, Bayan, Ayyad, Malik
Formato: Online Artículo Texto
Lenguaje:English
Publicado: West Asia Organization for Cancer Prevention 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9741906/
https://www.ncbi.nlm.nih.gov/pubmed/36037141
http://dx.doi.org/10.31557/APJCP.2022.23.8.2835
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author Ayaad, Omar
Al-Dewiri, Ronza
Kasht, Lara
Qaddumi, Bayan
Ayyad, Malik
author_facet Ayaad, Omar
Al-Dewiri, Ronza
Kasht, Lara
Qaddumi, Bayan
Ayyad, Malik
author_sort Ayaad, Omar
collection PubMed
description OBJECTIVES: This study aims to identify the role of adopting lean management in the quality of service, cost containment, and time management and to identify factors affecting lean management adoption, quality of service, cost containment, and time management in oncology settings. METHODS: A cross-sectional design was adopted in this study at the King Hussein Cancer Center (KHCC), a private institution in Amman, Jordan. A convenience sampling technique was used to select 360 participants. A self-administered questionnaire (58 items) was used to collect the data. RESULTS: The mean value for the quality of services was 3.84±0.56. These values for adoption of lean, time management, and cost containment were 3.82±0.74, 3.73±0.75, and 3.40±0.76 respectively. The results showed that the impacts of lean management adoption on the quality of service, cost containment, and time management were significant (p-value<0.001). The results showed substantial effects of all factors (organizational, departmental, and individual factors) on lean adoption, quality of service, cost containment, and time management (p value<.001). CONCLUSION: Lean management adoption had a significant impact on quality of service, cost containment, and time management in oncology settings.
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spelling pubmed-97419062022-12-16 Adopting Lean Management in Quality of Services, Cost Containment, and Time Management Ayaad, Omar Al-Dewiri, Ronza Kasht, Lara Qaddumi, Bayan Ayyad, Malik Asian Pac J Cancer Prev Research Article OBJECTIVES: This study aims to identify the role of adopting lean management in the quality of service, cost containment, and time management and to identify factors affecting lean management adoption, quality of service, cost containment, and time management in oncology settings. METHODS: A cross-sectional design was adopted in this study at the King Hussein Cancer Center (KHCC), a private institution in Amman, Jordan. A convenience sampling technique was used to select 360 participants. A self-administered questionnaire (58 items) was used to collect the data. RESULTS: The mean value for the quality of services was 3.84±0.56. These values for adoption of lean, time management, and cost containment were 3.82±0.74, 3.73±0.75, and 3.40±0.76 respectively. The results showed that the impacts of lean management adoption on the quality of service, cost containment, and time management were significant (p-value<0.001). The results showed substantial effects of all factors (organizational, departmental, and individual factors) on lean adoption, quality of service, cost containment, and time management (p value<.001). CONCLUSION: Lean management adoption had a significant impact on quality of service, cost containment, and time management in oncology settings. West Asia Organization for Cancer Prevention 2022-08 /pmc/articles/PMC9741906/ /pubmed/36037141 http://dx.doi.org/10.31557/APJCP.2022.23.8.2835 Text en https://creativecommons.org/licenses/by-nc/4.0/This work is licensed under a Creative Commons Attribution-Non Commercial 4.0 International License. https://creativecommons.org/licenses/by-nc/4.0/
spellingShingle Research Article
Ayaad, Omar
Al-Dewiri, Ronza
Kasht, Lara
Qaddumi, Bayan
Ayyad, Malik
Adopting Lean Management in Quality of Services, Cost Containment, and Time Management
title Adopting Lean Management in Quality of Services, Cost Containment, and Time Management
title_full Adopting Lean Management in Quality of Services, Cost Containment, and Time Management
title_fullStr Adopting Lean Management in Quality of Services, Cost Containment, and Time Management
title_full_unstemmed Adopting Lean Management in Quality of Services, Cost Containment, and Time Management
title_short Adopting Lean Management in Quality of Services, Cost Containment, and Time Management
title_sort adopting lean management in quality of services, cost containment, and time management
topic Research Article
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9741906/
https://www.ncbi.nlm.nih.gov/pubmed/36037141
http://dx.doi.org/10.31557/APJCP.2022.23.8.2835
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