The effect of room sound absorption on a teleconference system and the differences in subjective assessments between elderly and young people

In recent years, the rapid development of information and communication technology (ICT) and the influence of the novel coronavirus (COVID-19) have affected our lives and work in various fields such as medical and welfare, construction and manufacturing and education, etc. With this global background, teleconference systems have received attention and become a new trend. However, the acoustics of rooms using teleconference system often overlap the acoustic characteristics from multiple rooms on both the speaker and listener sides. Therefore, it can sometimes be difficult to listen to each other. A prior study suggested that the installation of sound-absorbing panels improves intelligibility and reduces the listening difficulty for young people. However, elderly people must be included in the target owing to the effects of aging. This study aimed to clarify improvements in the subjective assessments of elderly people in a room where a teleconference system is used. In addition, the differences in subjective assessments between young people and elderly people were also investigated. The results of an experiment indicate that, first, a room using a teleconference system demonstrated a greater improvement in subjective assessments after the acoustic improvements compared to the same room where face-to-face meetings. Second, the subjective assessments and improvements of them for elderly people differed greatly since older user had listening habits and experiences that varied from those of young people.