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Mining topic and sentiment dynamics in physician rating websites during the early wave of the COVID-19 pandemic: Machine learning approach

INTRODUCTION: An increasing number of patients are voicing their opinions and expectations about the quality of care in online forums and on physician rating websites (PRWs). This paper analyzes patient online reviews (PORs) to identify emerging and fading topics and sentiment trends in PRWs during...

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Detalles Bibliográficos
Autores principales: Shah, Adnan Muhammad, Yan, Xiangbin, Qayyum, Abdul, Naqvi, Rizwan Ali, Shah, Syed Jamal
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Elsevier B.V. 2021
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9760788/
https://www.ncbi.nlm.nih.gov/pubmed/33667929
http://dx.doi.org/10.1016/j.ijmedinf.2021.104434

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