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Mining topic and sentiment dynamics in physician rating websites during the early wave of the COVID-19 pandemic: Machine learning approach
INTRODUCTION: An increasing number of patients are voicing their opinions and expectations about the quality of care in online forums and on physician rating websites (PRWs). This paper analyzes patient online reviews (PORs) to identify emerging and fading topics and sentiment trends in PRWs during...
Autores principales: | Shah, Adnan Muhammad, Yan, Xiangbin, Qayyum, Abdul, Naqvi, Rizwan Ali, Shah, Syed Jamal |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Elsevier B.V.
2021
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9760788/ https://www.ncbi.nlm.nih.gov/pubmed/33667929 http://dx.doi.org/10.1016/j.ijmedinf.2021.104434 |
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