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Halal Food and Medical Tourism: Muslim Patients’ Experiences and Satisfaction in South Korea

This study examined the halal food services provided by South Korean health care institutions to patients from the United Arab Emirates and their companions. This study considered only patients who traveled for medical tourism. Semistructured interviews were conducted, and the primary topics discuss...

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Autor principal: Alfarajat, Loai
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Springer US 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9792942/
https://www.ncbi.nlm.nih.gov/pubmed/36574154
http://dx.doi.org/10.1007/s10943-022-01727-x
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author Alfarajat, Loai
author_facet Alfarajat, Loai
author_sort Alfarajat, Loai
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description This study examined the halal food services provided by South Korean health care institutions to patients from the United Arab Emirates and their companions. This study considered only patients who traveled for medical tourism. Semistructured interviews were conducted, and the primary topics discussed by participants were their experiences and the factors that affected their overall satisfaction. In February 2017, a chain referral sampling technique was used to recruit 15 patients/companions from the United Arab Emirates. To ensure consistency, an interview guide was used by the interviewer during the interview sessions. The participants were asked specific questions regarding their experiences with the food services, such as “How satisfied were you with the food services in the Korean health care institutions?” and “How was your experience with the food services in the Korean health care institutions?”. Recordings were transcribed into and analyzed in Arabic. All participants were males between the international age of legal adulthood and 49 years old. Notable gaps emerged following the analysis among the various levels of halal meal service provided to the participants by different Korean health care institutions. The following five levels were revealed by the analysis: the management of the Korean health care institutions did not understand the patients’ needs; Korean health care institutions addressed the situation and adopted a new halal food policy; the food offered by Korean health care institutions was not fully perceived as halal; the food offered by Korean health care institutions was not perceived as good-quality halal food; and the food was delicious, preferred, and trusted by the patients. In-depth consideration of the diversity of religious needs in different cultures as well as the availability of the means of meeting those needs in medical tourism destinations might help enrich our understanding of global medical tourism.
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spelling pubmed-97929422022-12-27 Halal Food and Medical Tourism: Muslim Patients’ Experiences and Satisfaction in South Korea Alfarajat, Loai J Relig Health Original Paper This study examined the halal food services provided by South Korean health care institutions to patients from the United Arab Emirates and their companions. This study considered only patients who traveled for medical tourism. Semistructured interviews were conducted, and the primary topics discussed by participants were their experiences and the factors that affected their overall satisfaction. In February 2017, a chain referral sampling technique was used to recruit 15 patients/companions from the United Arab Emirates. To ensure consistency, an interview guide was used by the interviewer during the interview sessions. The participants were asked specific questions regarding their experiences with the food services, such as “How satisfied were you with the food services in the Korean health care institutions?” and “How was your experience with the food services in the Korean health care institutions?”. Recordings were transcribed into and analyzed in Arabic. All participants were males between the international age of legal adulthood and 49 years old. Notable gaps emerged following the analysis among the various levels of halal meal service provided to the participants by different Korean health care institutions. The following five levels were revealed by the analysis: the management of the Korean health care institutions did not understand the patients’ needs; Korean health care institutions addressed the situation and adopted a new halal food policy; the food offered by Korean health care institutions was not fully perceived as halal; the food offered by Korean health care institutions was not perceived as good-quality halal food; and the food was delicious, preferred, and trusted by the patients. In-depth consideration of the diversity of religious needs in different cultures as well as the availability of the means of meeting those needs in medical tourism destinations might help enrich our understanding of global medical tourism. Springer US 2022-12-27 /pmc/articles/PMC9792942/ /pubmed/36574154 http://dx.doi.org/10.1007/s10943-022-01727-x Text en © The Author(s), under exclusive licence to Springer Science+Business Media, LLC, part of Springer Nature 2022, Springer Nature or its licensor (e.g. a society or other partner) holds exclusive rights to this article under a publishing agreement with the author(s) or other rightsholder(s); author self-archiving of the accepted manuscript version of this article is solely governed by the terms of such publishing agreement and applicable law. This article is made available via the PMC Open Access Subset for unrestricted research re-use and secondary analysis in any form or by any means with acknowledgement of the original source. These permissions are granted for the duration of the World Health Organization (WHO) declaration of COVID-19 as a global pandemic.
spellingShingle Original Paper
Alfarajat, Loai
Halal Food and Medical Tourism: Muslim Patients’ Experiences and Satisfaction in South Korea
title Halal Food and Medical Tourism: Muslim Patients’ Experiences and Satisfaction in South Korea
title_full Halal Food and Medical Tourism: Muslim Patients’ Experiences and Satisfaction in South Korea
title_fullStr Halal Food and Medical Tourism: Muslim Patients’ Experiences and Satisfaction in South Korea
title_full_unstemmed Halal Food and Medical Tourism: Muslim Patients’ Experiences and Satisfaction in South Korea
title_short Halal Food and Medical Tourism: Muslim Patients’ Experiences and Satisfaction in South Korea
title_sort halal food and medical tourism: muslim patients’ experiences and satisfaction in south korea
topic Original Paper
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9792942/
https://www.ncbi.nlm.nih.gov/pubmed/36574154
http://dx.doi.org/10.1007/s10943-022-01727-x
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