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Using co-design to improve the client waiting experience at an outpatient mental health clinic

Prolonged wait times in healthcare are a complex issue that can negatively impact both clients and staff. Longer wait times are often caused by a number of factors such as overly complicated scheduling, inefficient use of resources, extraneous processes, and misalignment of supply and demand. Growin...

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Detalles Bibliográficos
Autores principales: Darkwa, Maame, Engel, Katrina, Findlay, Zoe, Voyer, Anne-Marie, Waddell, Andrea E
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BMJ Publishing Group 2023
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9814997/
https://www.ncbi.nlm.nih.gov/pubmed/36599501
http://dx.doi.org/10.1136/bmjoq-2021-001781