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Using co-design to improve the client waiting experience at an outpatient mental health clinic
Prolonged wait times in healthcare are a complex issue that can negatively impact both clients and staff. Longer wait times are often caused by a number of factors such as overly complicated scheduling, inefficient use of resources, extraneous processes, and misalignment of supply and demand. Growin...
Autores principales: | Darkwa, Maame, Engel, Katrina, Findlay, Zoe, Voyer, Anne-Marie, Waddell, Andrea E |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
BMJ Publishing Group
2023
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9814997/ https://www.ncbi.nlm.nih.gov/pubmed/36599501 http://dx.doi.org/10.1136/bmjoq-2021-001781 |
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