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Development and Assessment of the Scale of Personal Trust and Connections (PerTC): Preliminary Data from a Hospital Employee Group

Trust and empathy constitute basic elements of healthcare delivery. In recent years, the quest for greater efficiency in healthcare has also indicated the necessity of these values. The study aims to develop and assess a 10-item tool, namely, the Personal Trust and Connections (PerTC) scale. The stu...

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Autores principales: Symvoulakis, Emmanouil K., Volkos, Panagiotis, Kamekis, Apostolos, Merou, Konstantina, Rachiotis, Georgios, Morgan, Myfanwy, Linardakis, Manolis
Formato: Online Artículo Texto
Lenguaje:English
Publicado: MDPI 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9818713/
https://www.ncbi.nlm.nih.gov/pubmed/36611473
http://dx.doi.org/10.3390/healthcare11010013
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author Symvoulakis, Emmanouil K.
Volkos, Panagiotis
Kamekis, Apostolos
Merou, Konstantina
Rachiotis, Georgios
Morgan, Myfanwy
Linardakis, Manolis
author_facet Symvoulakis, Emmanouil K.
Volkos, Panagiotis
Kamekis, Apostolos
Merou, Konstantina
Rachiotis, Georgios
Morgan, Myfanwy
Linardakis, Manolis
author_sort Symvoulakis, Emmanouil K.
collection PubMed
description Trust and empathy constitute basic elements of healthcare delivery. In recent years, the quest for greater efficiency in healthcare has also indicated the necessity of these values. The study aims to develop and assess a 10-item tool, namely, the Personal Trust and Connections (PerTC) scale. The study was conducted at a general hospital in eastern Crete, Greece. A total of 218 healthcare professionals participated over a six-week period in 2021. The 10-item PerTC scale encompasses emotional, social, and cognitive reliance variables. The scale was tested for reliability, and scale scores were assessed for convergent validity. PerTC scale was found with high internal consistency (Cronbach’s α = 0.863). At a multivariate level, younger age (p = 0.016), more work experience years (p = 0.001), the experience of a recent family crisis event (p = 0.028), and use of the internet in free time (p = 0.028) were significantly related to increased total scores of the PerTC scale. The new scale is an easy-to-use metric tool with good overall reliability. PerTC may be a suitable instrument to indirectly identify determinants and drivers in order to explore pathways to collectively build on trustful interaction and altruistic connection within a healthcare environment.
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spelling pubmed-98187132023-01-07 Development and Assessment of the Scale of Personal Trust and Connections (PerTC): Preliminary Data from a Hospital Employee Group Symvoulakis, Emmanouil K. Volkos, Panagiotis Kamekis, Apostolos Merou, Konstantina Rachiotis, Georgios Morgan, Myfanwy Linardakis, Manolis Healthcare (Basel) Article Trust and empathy constitute basic elements of healthcare delivery. In recent years, the quest for greater efficiency in healthcare has also indicated the necessity of these values. The study aims to develop and assess a 10-item tool, namely, the Personal Trust and Connections (PerTC) scale. The study was conducted at a general hospital in eastern Crete, Greece. A total of 218 healthcare professionals participated over a six-week period in 2021. The 10-item PerTC scale encompasses emotional, social, and cognitive reliance variables. The scale was tested for reliability, and scale scores were assessed for convergent validity. PerTC scale was found with high internal consistency (Cronbach’s α = 0.863). At a multivariate level, younger age (p = 0.016), more work experience years (p = 0.001), the experience of a recent family crisis event (p = 0.028), and use of the internet in free time (p = 0.028) were significantly related to increased total scores of the PerTC scale. The new scale is an easy-to-use metric tool with good overall reliability. PerTC may be a suitable instrument to indirectly identify determinants and drivers in order to explore pathways to collectively build on trustful interaction and altruistic connection within a healthcare environment. MDPI 2022-12-21 /pmc/articles/PMC9818713/ /pubmed/36611473 http://dx.doi.org/10.3390/healthcare11010013 Text en © 2022 by the authors. https://creativecommons.org/licenses/by/4.0/Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https://creativecommons.org/licenses/by/4.0/).
spellingShingle Article
Symvoulakis, Emmanouil K.
Volkos, Panagiotis
Kamekis, Apostolos
Merou, Konstantina
Rachiotis, Georgios
Morgan, Myfanwy
Linardakis, Manolis
Development and Assessment of the Scale of Personal Trust and Connections (PerTC): Preliminary Data from a Hospital Employee Group
title Development and Assessment of the Scale of Personal Trust and Connections (PerTC): Preliminary Data from a Hospital Employee Group
title_full Development and Assessment of the Scale of Personal Trust and Connections (PerTC): Preliminary Data from a Hospital Employee Group
title_fullStr Development and Assessment of the Scale of Personal Trust and Connections (PerTC): Preliminary Data from a Hospital Employee Group
title_full_unstemmed Development and Assessment of the Scale of Personal Trust and Connections (PerTC): Preliminary Data from a Hospital Employee Group
title_short Development and Assessment of the Scale of Personal Trust and Connections (PerTC): Preliminary Data from a Hospital Employee Group
title_sort development and assessment of the scale of personal trust and connections (pertc): preliminary data from a hospital employee group
topic Article
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9818713/
https://www.ncbi.nlm.nih.gov/pubmed/36611473
http://dx.doi.org/10.3390/healthcare11010013
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