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The experience of noise in communication-intense workplaces: A qualitative study

OBJECTIVE: The aim of the study was to explore and describe how workers in communication-intense workplaces in health care and preschools experience the sound environment. The dependence on vocal communication and social interaction poses a challenge using hearing protection in these working environ...

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Autores principales: Gyllensten, Kristina, Fredriksson, Sofie, Widen, Stephen, Persson Waye, Kerstin
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Public Library of Science 2023
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9829168/
https://www.ncbi.nlm.nih.gov/pubmed/36622846
http://dx.doi.org/10.1371/journal.pone.0280241
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author Gyllensten, Kristina
Fredriksson, Sofie
Widen, Stephen
Persson Waye, Kerstin
author_facet Gyllensten, Kristina
Fredriksson, Sofie
Widen, Stephen
Persson Waye, Kerstin
author_sort Gyllensten, Kristina
collection PubMed
description OBJECTIVE: The aim of the study was to explore and describe how workers in communication-intense workplaces in health care and preschools experience the sound environment. The dependence on vocal communication and social interaction poses a challenge using hearing protection in these working environments. METHOD: A qualitative method was used, more specifically inductive thematic analysis was used, as this approach was deemed suitable to explore the staff’s experiences of the sound environment. Data were collected by interviews and to increase trustworthiness, several researchers were involved in the data collection and analysis. STUDY SAMPLE: Workers from two preschools, one obstetrics ward and one intensive care unit took part in the study. RESULTS: Four main themes emerged from the thematic analysis: A challenging and harmful sound environment; Health-related effects of a challenging and harmful sound environment; A good sound environment is not prioritised; and Resourceful and motivated staff. CONCLUSIONS: Workers in communication-intense workplaces in preschools, obstetrics care and intensive care reported that there was a relationship between the sound environment and negative health effects. In addition, the results suggests that the high motivation for change among staff should be utilised together with an increased prioritization from the management to reach innovative context specific improvements to the sound environment in communication intense working environments.
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spelling pubmed-98291682023-01-10 The experience of noise in communication-intense workplaces: A qualitative study Gyllensten, Kristina Fredriksson, Sofie Widen, Stephen Persson Waye, Kerstin PLoS One Research Article OBJECTIVE: The aim of the study was to explore and describe how workers in communication-intense workplaces in health care and preschools experience the sound environment. The dependence on vocal communication and social interaction poses a challenge using hearing protection in these working environments. METHOD: A qualitative method was used, more specifically inductive thematic analysis was used, as this approach was deemed suitable to explore the staff’s experiences of the sound environment. Data were collected by interviews and to increase trustworthiness, several researchers were involved in the data collection and analysis. STUDY SAMPLE: Workers from two preschools, one obstetrics ward and one intensive care unit took part in the study. RESULTS: Four main themes emerged from the thematic analysis: A challenging and harmful sound environment; Health-related effects of a challenging and harmful sound environment; A good sound environment is not prioritised; and Resourceful and motivated staff. CONCLUSIONS: Workers in communication-intense workplaces in preschools, obstetrics care and intensive care reported that there was a relationship between the sound environment and negative health effects. In addition, the results suggests that the high motivation for change among staff should be utilised together with an increased prioritization from the management to reach innovative context specific improvements to the sound environment in communication intense working environments. Public Library of Science 2023-01-09 /pmc/articles/PMC9829168/ /pubmed/36622846 http://dx.doi.org/10.1371/journal.pone.0280241 Text en © 2023 Gyllensten et al https://creativecommons.org/licenses/by/4.0/This is an open access article distributed under the terms of the Creative Commons Attribution License (https://creativecommons.org/licenses/by/4.0/) , which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.
spellingShingle Research Article
Gyllensten, Kristina
Fredriksson, Sofie
Widen, Stephen
Persson Waye, Kerstin
The experience of noise in communication-intense workplaces: A qualitative study
title The experience of noise in communication-intense workplaces: A qualitative study
title_full The experience of noise in communication-intense workplaces: A qualitative study
title_fullStr The experience of noise in communication-intense workplaces: A qualitative study
title_full_unstemmed The experience of noise in communication-intense workplaces: A qualitative study
title_short The experience of noise in communication-intense workplaces: A qualitative study
title_sort experience of noise in communication-intense workplaces: a qualitative study
topic Research Article
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9829168/
https://www.ncbi.nlm.nih.gov/pubmed/36622846
http://dx.doi.org/10.1371/journal.pone.0280241
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