Cargando…
Aspects of emotional labor of public health nurses engaged in interpersonal support
AIM: Clarifying the emotional labor of public health nurses while providing interpersonal support. DESIGN: Qualitative descriptive study conducted using content analysis to clarify the aspect of emotional labor of PHNs regarding interpersonal support. METHODS: Individual semi‐structured interviews w...
Autores principales: | , , , , |
---|---|
Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
John Wiley and Sons Inc.
2022
|
Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9834533/ https://www.ncbi.nlm.nih.gov/pubmed/36151710 http://dx.doi.org/10.1002/nop2.1372 |
_version_ | 1784868481055850496 |
---|---|
author | Honda, Junko Sasaki, Akiko Tsuda, Shio Matsuyama, Machiko Morita, Kumiko |
author_facet | Honda, Junko Sasaki, Akiko Tsuda, Shio Matsuyama, Machiko Morita, Kumiko |
author_sort | Honda, Junko |
collection | PubMed |
description | AIM: Clarifying the emotional labor of public health nurses while providing interpersonal support. DESIGN: Qualitative descriptive study conducted using content analysis to clarify the aspect of emotional labor of PHNs regarding interpersonal support. METHODS: Individual semi‐structured interviews were conducted with 28 public health nurses employed by seven city governments in Japan. The data items obtained were categorized using deductive content analysis. RESULTS: When attempting interpersonal support, PHNs showed the following aspects of emotional labor: (1) negative emotions towards residents and resident‐focused emotions; (2) emotional rules based on duty performance, emotional rules based on fairness, emotional rules based on intimacy; (3) adaptive emotional regulation, maladaptive emotional regulations and (4) emotional expressions based on friendliness, emotional expressions based on calmness. CONCLUSION: PHNs used adaptive emotional regulation in some cases and sometimes resorted to maladaptive forms. A system of support should be established to ensure the smooth and effective provision of interpersonal support. |
format | Online Article Text |
id | pubmed-9834533 |
institution | National Center for Biotechnology Information |
language | English |
publishDate | 2022 |
publisher | John Wiley and Sons Inc. |
record_format | MEDLINE/PubMed |
spelling | pubmed-98345332023-01-13 Aspects of emotional labor of public health nurses engaged in interpersonal support Honda, Junko Sasaki, Akiko Tsuda, Shio Matsuyama, Machiko Morita, Kumiko Nurs Open Research Articles AIM: Clarifying the emotional labor of public health nurses while providing interpersonal support. DESIGN: Qualitative descriptive study conducted using content analysis to clarify the aspect of emotional labor of PHNs regarding interpersonal support. METHODS: Individual semi‐structured interviews were conducted with 28 public health nurses employed by seven city governments in Japan. The data items obtained were categorized using deductive content analysis. RESULTS: When attempting interpersonal support, PHNs showed the following aspects of emotional labor: (1) negative emotions towards residents and resident‐focused emotions; (2) emotional rules based on duty performance, emotional rules based on fairness, emotional rules based on intimacy; (3) adaptive emotional regulation, maladaptive emotional regulations and (4) emotional expressions based on friendliness, emotional expressions based on calmness. CONCLUSION: PHNs used adaptive emotional regulation in some cases and sometimes resorted to maladaptive forms. A system of support should be established to ensure the smooth and effective provision of interpersonal support. John Wiley and Sons Inc. 2022-09-23 /pmc/articles/PMC9834533/ /pubmed/36151710 http://dx.doi.org/10.1002/nop2.1372 Text en © 2022 The Authors. Nursing Open published by John Wiley & Sons Ltd. https://creativecommons.org/licenses/by-nc-nd/4.0/This is an open access article under the terms of the http://creativecommons.org/licenses/by-nc-nd/4.0/ (https://creativecommons.org/licenses/by-nc-nd/4.0/) License, which permits use and distribution in any medium, provided the original work is properly cited, the use is non‐commercial and no modifications or adaptations are made. |
spellingShingle | Research Articles Honda, Junko Sasaki, Akiko Tsuda, Shio Matsuyama, Machiko Morita, Kumiko Aspects of emotional labor of public health nurses engaged in interpersonal support |
title | Aspects of emotional labor of public health nurses engaged in interpersonal support |
title_full | Aspects of emotional labor of public health nurses engaged in interpersonal support |
title_fullStr | Aspects of emotional labor of public health nurses engaged in interpersonal support |
title_full_unstemmed | Aspects of emotional labor of public health nurses engaged in interpersonal support |
title_short | Aspects of emotional labor of public health nurses engaged in interpersonal support |
title_sort | aspects of emotional labor of public health nurses engaged in interpersonal support |
topic | Research Articles |
url | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9834533/ https://www.ncbi.nlm.nih.gov/pubmed/36151710 http://dx.doi.org/10.1002/nop2.1372 |
work_keys_str_mv | AT hondajunko aspectsofemotionallaborofpublichealthnursesengagedininterpersonalsupport AT sasakiakiko aspectsofemotionallaborofpublichealthnursesengagedininterpersonalsupport AT tsudashio aspectsofemotionallaborofpublichealthnursesengagedininterpersonalsupport AT matsuyamamachiko aspectsofemotionallaborofpublichealthnursesengagedininterpersonalsupport AT moritakumiko aspectsofemotionallaborofpublichealthnursesengagedininterpersonalsupport |