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Incorporation of the emotional indicators of the patient journey into healthcare organization management

BACKGROUND: In recent years, attempts have been made to incorporate patients' experiences into healthcare processes, to complement clinical indicators, with what are known as patient‐reported outcome measures (PROMs) and patient‐reported experience measures (PREMs). While the research into PROM...

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Detalles Bibliográficos
Autores principales: Rodríguez‐Fuertes, Alfredo, Reinares‐Lara, Pedro, Garcia‐Henche, Blanca
Formato: Online Artículo Texto
Lenguaje:English
Publicado: John Wiley and Sons Inc. 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9854301/
https://www.ncbi.nlm.nih.gov/pubmed/36335577
http://dx.doi.org/10.1111/hex.13656