Using the AraBERT Model for Customer Satisfaction Classification of Telecom Sectors in Saudi Arabia

Customer satisfaction and loyalty are essential for every business. Feedback prediction and social media classification are crucial and play a key role in accurately identifying customer satisfaction. This paper presents sentiment analysis-based customer feedback prediction based on Twitter Arabic d...

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Detalles Bibliográficos
Autores principales: Aftan, Sulaiman, Shah, Habib
Formato: Online Artículo Texto
Lenguaje:English
Publicado: MDPI 2023
Materias:
Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9856834/
https://www.ncbi.nlm.nih.gov/pubmed/36672129
http://dx.doi.org/10.3390/brainsci13010147

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9856834/
https://www.ncbi.nlm.nih.gov/pubmed/36672129
http://dx.doi.org/10.3390/brainsci13010147

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