Do customers’ perceptions of Islamic banking services predict satisfaction and word of mouth? Evidence from Islamic banks in Bangladesh

This study aims to investigate the customers’ perceptions of Islamic banking services and their impact on satisfaction and word of mouth (WOM) with others. This study designs the bootstrapping procedures using a partial least square method to test path coefficient results. Structured questionnaires...

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Bibliographic Details
Main Authors: Rahman, Muhammad Khalilur, Hoque, Muhammad Nazmul, Yusuf, Sharifah Norzehan Syed, Yusoff, Mohd Nor Hakimin Bin, Begum, Farhana
Format: Online Article Text
Language:English
Published: Public Library of Science 2023
Subjects:
Research Article
Online Access:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9858845/
https://www.ncbi.nlm.nih.gov/pubmed/36662905
http://dx.doi.org/10.1371/journal.pone.0280108

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9858845/
https://www.ncbi.nlm.nih.gov/pubmed/36662905
http://dx.doi.org/10.1371/journal.pone.0280108

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