Cargando…

Medicare Part D plan-selection experience: qualitative findings from a national cross-sectional survey

BACKGROUND: A variety of services exit to assist eligible beneficiaries select Medicare Part D insurance plans; however, selecting an optimal plan remains a challenge. While patients would benefit from evaluating and switching their Medicare Part D plan on a yearly basis, few choose to do so. OBJECT...

Descripción completa

Detalles Bibliográficos
Autores principales: Murry, Logan T., Witry, Matthew J., Urmie, Julie
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Elsevier 2023
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9860376/
https://www.ncbi.nlm.nih.gov/pubmed/36691455
http://dx.doi.org/10.1016/j.rcsop.2022.100219
_version_ 1784874567853932544
author Murry, Logan T.
Witry, Matthew J.
Urmie, Julie
author_facet Murry, Logan T.
Witry, Matthew J.
Urmie, Julie
author_sort Murry, Logan T.
collection PubMed
description BACKGROUND: A variety of services exit to assist eligible beneficiaries select Medicare Part D insurance plans; however, selecting an optimal plan remains a challenge. While patients would benefit from evaluating and switching their Medicare Part D plan on a yearly basis, few choose to do so. OBJECTIVE: The objective of this study was to describe the Medicare Part D plan selection experience across all US states. METHODS: This was a qualitative analysis using data from a cross-sectional Qualtrics panel survey administered in January 2022. Descriptive statistics were generated for demographic and patient-specific items for individuals who provided open-ended survey item responses. Open-coding and content analysis were used to analyze responses to the open-ended survey item. RESULTS: Overall, 540 responses were received, with the largest number of responses from Florida (11%, 61). A total of 101 respondents (18.7%) of survey respondents provided open-ended comments. Qualitative analysis identified four response categories: Benefit design, Plan information and selection assistance, Plan Switching, and Plan-selection experience. CONCLUSIONS: Overall, participants expressed frustrations with high costs and plan restrictions. Many participants needed plan-selection assistance, with some individuals switching plans each year. Recent legislation may address difficulties related to medication costs; however, additional focus on resources and educational interventions may improve the Medicare Part D experience.
format Online
Article
Text
id pubmed-9860376
institution National Center for Biotechnology Information
language English
publishDate 2023
publisher Elsevier
record_format MEDLINE/PubMed
spelling pubmed-98603762023-01-22 Medicare Part D plan-selection experience: qualitative findings from a national cross-sectional survey Murry, Logan T. Witry, Matthew J. Urmie, Julie Explor Res Clin Soc Pharm Article BACKGROUND: A variety of services exit to assist eligible beneficiaries select Medicare Part D insurance plans; however, selecting an optimal plan remains a challenge. While patients would benefit from evaluating and switching their Medicare Part D plan on a yearly basis, few choose to do so. OBJECTIVE: The objective of this study was to describe the Medicare Part D plan selection experience across all US states. METHODS: This was a qualitative analysis using data from a cross-sectional Qualtrics panel survey administered in January 2022. Descriptive statistics were generated for demographic and patient-specific items for individuals who provided open-ended survey item responses. Open-coding and content analysis were used to analyze responses to the open-ended survey item. RESULTS: Overall, 540 responses were received, with the largest number of responses from Florida (11%, 61). A total of 101 respondents (18.7%) of survey respondents provided open-ended comments. Qualitative analysis identified four response categories: Benefit design, Plan information and selection assistance, Plan Switching, and Plan-selection experience. CONCLUSIONS: Overall, participants expressed frustrations with high costs and plan restrictions. Many participants needed plan-selection assistance, with some individuals switching plans each year. Recent legislation may address difficulties related to medication costs; however, additional focus on resources and educational interventions may improve the Medicare Part D experience. Elsevier 2023-01-03 /pmc/articles/PMC9860376/ /pubmed/36691455 http://dx.doi.org/10.1016/j.rcsop.2022.100219 Text en © 2023 The Authors https://creativecommons.org/licenses/by/4.0/This is an open access article under the CC BY license (http://creativecommons.org/licenses/by/4.0/).
spellingShingle Article
Murry, Logan T.
Witry, Matthew J.
Urmie, Julie
Medicare Part D plan-selection experience: qualitative findings from a national cross-sectional survey
title Medicare Part D plan-selection experience: qualitative findings from a national cross-sectional survey
title_full Medicare Part D plan-selection experience: qualitative findings from a national cross-sectional survey
title_fullStr Medicare Part D plan-selection experience: qualitative findings from a national cross-sectional survey
title_full_unstemmed Medicare Part D plan-selection experience: qualitative findings from a national cross-sectional survey
title_short Medicare Part D plan-selection experience: qualitative findings from a national cross-sectional survey
title_sort medicare part d plan-selection experience: qualitative findings from a national cross-sectional survey
topic Article
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9860376/
https://www.ncbi.nlm.nih.gov/pubmed/36691455
http://dx.doi.org/10.1016/j.rcsop.2022.100219
work_keys_str_mv AT murrylogant medicarepartdplanselectionexperiencequalitativefindingsfromanationalcrosssectionalsurvey
AT witrymatthewj medicarepartdplanselectionexperiencequalitativefindingsfromanationalcrosssectionalsurvey
AT urmiejulie medicarepartdplanselectionexperiencequalitativefindingsfromanationalcrosssectionalsurvey