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Medicare Part D plan-selection experience: qualitative findings from a national cross-sectional survey
BACKGROUND: A variety of services exit to assist eligible beneficiaries select Medicare Part D insurance plans; however, selecting an optimal plan remains a challenge. While patients would benefit from evaluating and switching their Medicare Part D plan on a yearly basis, few choose to do so. OBJECT...
Autores principales: | , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Elsevier
2023
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9860376/ https://www.ncbi.nlm.nih.gov/pubmed/36691455 http://dx.doi.org/10.1016/j.rcsop.2022.100219 |
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author | Murry, Logan T. Witry, Matthew J. Urmie, Julie |
author_facet | Murry, Logan T. Witry, Matthew J. Urmie, Julie |
author_sort | Murry, Logan T. |
collection | PubMed |
description | BACKGROUND: A variety of services exit to assist eligible beneficiaries select Medicare Part D insurance plans; however, selecting an optimal plan remains a challenge. While patients would benefit from evaluating and switching their Medicare Part D plan on a yearly basis, few choose to do so. OBJECTIVE: The objective of this study was to describe the Medicare Part D plan selection experience across all US states. METHODS: This was a qualitative analysis using data from a cross-sectional Qualtrics panel survey administered in January 2022. Descriptive statistics were generated for demographic and patient-specific items for individuals who provided open-ended survey item responses. Open-coding and content analysis were used to analyze responses to the open-ended survey item. RESULTS: Overall, 540 responses were received, with the largest number of responses from Florida (11%, 61). A total of 101 respondents (18.7%) of survey respondents provided open-ended comments. Qualitative analysis identified four response categories: Benefit design, Plan information and selection assistance, Plan Switching, and Plan-selection experience. CONCLUSIONS: Overall, participants expressed frustrations with high costs and plan restrictions. Many participants needed plan-selection assistance, with some individuals switching plans each year. Recent legislation may address difficulties related to medication costs; however, additional focus on resources and educational interventions may improve the Medicare Part D experience. |
format | Online Article Text |
id | pubmed-9860376 |
institution | National Center for Biotechnology Information |
language | English |
publishDate | 2023 |
publisher | Elsevier |
record_format | MEDLINE/PubMed |
spelling | pubmed-98603762023-01-22 Medicare Part D plan-selection experience: qualitative findings from a national cross-sectional survey Murry, Logan T. Witry, Matthew J. Urmie, Julie Explor Res Clin Soc Pharm Article BACKGROUND: A variety of services exit to assist eligible beneficiaries select Medicare Part D insurance plans; however, selecting an optimal plan remains a challenge. While patients would benefit from evaluating and switching their Medicare Part D plan on a yearly basis, few choose to do so. OBJECTIVE: The objective of this study was to describe the Medicare Part D plan selection experience across all US states. METHODS: This was a qualitative analysis using data from a cross-sectional Qualtrics panel survey administered in January 2022. Descriptive statistics were generated for demographic and patient-specific items for individuals who provided open-ended survey item responses. Open-coding and content analysis were used to analyze responses to the open-ended survey item. RESULTS: Overall, 540 responses were received, with the largest number of responses from Florida (11%, 61). A total of 101 respondents (18.7%) of survey respondents provided open-ended comments. Qualitative analysis identified four response categories: Benefit design, Plan information and selection assistance, Plan Switching, and Plan-selection experience. CONCLUSIONS: Overall, participants expressed frustrations with high costs and plan restrictions. Many participants needed plan-selection assistance, with some individuals switching plans each year. Recent legislation may address difficulties related to medication costs; however, additional focus on resources and educational interventions may improve the Medicare Part D experience. Elsevier 2023-01-03 /pmc/articles/PMC9860376/ /pubmed/36691455 http://dx.doi.org/10.1016/j.rcsop.2022.100219 Text en © 2023 The Authors https://creativecommons.org/licenses/by/4.0/This is an open access article under the CC BY license (http://creativecommons.org/licenses/by/4.0/). |
spellingShingle | Article Murry, Logan T. Witry, Matthew J. Urmie, Julie Medicare Part D plan-selection experience: qualitative findings from a national cross-sectional survey |
title | Medicare Part D plan-selection experience: qualitative findings from a national cross-sectional survey |
title_full | Medicare Part D plan-selection experience: qualitative findings from a national cross-sectional survey |
title_fullStr | Medicare Part D plan-selection experience: qualitative findings from a national cross-sectional survey |
title_full_unstemmed | Medicare Part D plan-selection experience: qualitative findings from a national cross-sectional survey |
title_short | Medicare Part D plan-selection experience: qualitative findings from a national cross-sectional survey |
title_sort | medicare part d plan-selection experience: qualitative findings from a national cross-sectional survey |
topic | Article |
url | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9860376/ https://www.ncbi.nlm.nih.gov/pubmed/36691455 http://dx.doi.org/10.1016/j.rcsop.2022.100219 |
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