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How Do Users Respond to Mass Vaccination Centers? A Cross-Sectional Study Using Natural Language Processing on Online Reviews to Explore User Experience and Satisfaction with COVID-19 Vaccination Centers

To reach large groups of vaccine recipients, several high-income countries introduced mass vaccination centers for COVID-19. Understanding user experiences of these novel structures can help optimize their design and increase patient satisfaction and vaccine uptake. This study drew on user online re...

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Detalles Bibliográficos
Autores principales: Danek, Stella, Büttner, Martha, Krois, Joachim, Schwendicke, Falk
Formato: Online Artículo Texto
Lenguaje:English
Publicado: MDPI 2023
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9861127/
https://www.ncbi.nlm.nih.gov/pubmed/36679989
http://dx.doi.org/10.3390/vaccines11010144