Patients' Impression of Health Care Providers' Attire in the Emergency Department

Background The level of patient satisfaction and, ultimately, the assessment of the quality of care are greatly influenced by physicians' capacity to leave a positive impression on patients during provider-patient interactions. The way doctors dress affects how people view their care. There hav...

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Autores principales: Khojah, Imad M, Alghamdi, Maha K, Alahmari, Bassam M, Alzahrani, Maria A, Alshehri, Hassan G, Farahat, Jamal S, Merdad, Ghada A, Aalam, Ahmed
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Cureus 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9867566/
https://www.ncbi.nlm.nih.gov/pubmed/36694510
http://dx.doi.org/10.7759/cureus.32844
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author Khojah, Imad M
Alghamdi, Maha K
Alahmari, Bassam M
Alzahrani, Maria A
Alshehri, Hassan G
Farahat, Jamal S
Merdad, Ghada A
Aalam, Ahmed
author_facet Khojah, Imad M
Alghamdi, Maha K
Alahmari, Bassam M
Alzahrani, Maria A
Alshehri, Hassan G
Farahat, Jamal S
Merdad, Ghada A
Aalam, Ahmed
author_sort Khojah, Imad M
collection PubMed
description Background The level of patient satisfaction and, ultimately, the assessment of the quality of care are greatly influenced by physicians' capacity to leave a positive impression on patients during provider-patient interactions. The way doctors dress affects how people view their care. There have been few studies on the impact of doctors' attire on patient confidence and trust. The objective of this study is to assess patients' preferences concerning specific cultural attire and its influence on patients' trust, compliance, and perceptions of the quality of care in the emergency department. Methods A cross-sectional study was performed using the survey methodology for patients in emergency departments. Participants completed a written survey after reviewing doctors' portraits in different dress styles. Respondents were asked questions about the importance of the health service providers' attire in the emergency department on the patient's perception. The Statistical Package for Social Sciences version 21 (SPSS; IBM Inc., Armonk, New York) was used to perform the analysis after the data were entered into Microsoft Excel 2016 (Microsoft, Redmond, Washington). The categorical analysis was performed using the Chi-squared test to explore for relationships between the results and various variables. Result A self-administered questionnaire was completed by 395 patients; two responses were excluded for lack of completeness of the answers in it: 33.8%) were males (66.2%) were females (56.7%) were married (73.8%) completed university education (44.8%) were employed and (74.5%) with excellent health conditions. The questionnaire was devoted to the local setting, with pictures of the health care provider (male and female), in different types of doctor's attire included. Respondents overwhelmingly prefer male emergency physicians to dress in medical scrub (50%, p=.0001) and prefer female emergency physicians to dress in a medical scrub with a white coat (68.7%, p=.0001).  Conclusion First impressions based on a physician's appearance serve as the foundation for assumptions about trust, confidence, and competency, particularly in circumstances when patients or family members do not already have a relationship with the provider.
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spelling pubmed-98675662023-01-23 Patients' Impression of Health Care Providers' Attire in the Emergency Department Khojah, Imad M Alghamdi, Maha K Alahmari, Bassam M Alzahrani, Maria A Alshehri, Hassan G Farahat, Jamal S Merdad, Ghada A Aalam, Ahmed Cureus Emergency Medicine Background The level of patient satisfaction and, ultimately, the assessment of the quality of care are greatly influenced by physicians' capacity to leave a positive impression on patients during provider-patient interactions. The way doctors dress affects how people view their care. There have been few studies on the impact of doctors' attire on patient confidence and trust. The objective of this study is to assess patients' preferences concerning specific cultural attire and its influence on patients' trust, compliance, and perceptions of the quality of care in the emergency department. Methods A cross-sectional study was performed using the survey methodology for patients in emergency departments. Participants completed a written survey after reviewing doctors' portraits in different dress styles. Respondents were asked questions about the importance of the health service providers' attire in the emergency department on the patient's perception. The Statistical Package for Social Sciences version 21 (SPSS; IBM Inc., Armonk, New York) was used to perform the analysis after the data were entered into Microsoft Excel 2016 (Microsoft, Redmond, Washington). The categorical analysis was performed using the Chi-squared test to explore for relationships between the results and various variables. Result A self-administered questionnaire was completed by 395 patients; two responses were excluded for lack of completeness of the answers in it: 33.8%) were males (66.2%) were females (56.7%) were married (73.8%) completed university education (44.8%) were employed and (74.5%) with excellent health conditions. The questionnaire was devoted to the local setting, with pictures of the health care provider (male and female), in different types of doctor's attire included. Respondents overwhelmingly prefer male emergency physicians to dress in medical scrub (50%, p=.0001) and prefer female emergency physicians to dress in a medical scrub with a white coat (68.7%, p=.0001).  Conclusion First impressions based on a physician's appearance serve as the foundation for assumptions about trust, confidence, and competency, particularly in circumstances when patients or family members do not already have a relationship with the provider. Cureus 2022-12-22 /pmc/articles/PMC9867566/ /pubmed/36694510 http://dx.doi.org/10.7759/cureus.32844 Text en Copyright © 2022, Khojah et al. https://creativecommons.org/licenses/by/3.0/This is an open access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.
spellingShingle Emergency Medicine
Khojah, Imad M
Alghamdi, Maha K
Alahmari, Bassam M
Alzahrani, Maria A
Alshehri, Hassan G
Farahat, Jamal S
Merdad, Ghada A
Aalam, Ahmed
Patients' Impression of Health Care Providers' Attire in the Emergency Department
title Patients' Impression of Health Care Providers' Attire in the Emergency Department
title_full Patients' Impression of Health Care Providers' Attire in the Emergency Department
title_fullStr Patients' Impression of Health Care Providers' Attire in the Emergency Department
title_full_unstemmed Patients' Impression of Health Care Providers' Attire in the Emergency Department
title_short Patients' Impression of Health Care Providers' Attire in the Emergency Department
title_sort patients' impression of health care providers' attire in the emergency department
topic Emergency Medicine
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9867566/
https://www.ncbi.nlm.nih.gov/pubmed/36694510
http://dx.doi.org/10.7759/cureus.32844
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