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Cross-Cultural Adaption and Validation of SERVPERF Tool for Measuring Healthcare Quality in an Oncology Public Hospital, Vietnam

SERVPERF (Service Performance) tool needs to be adapted to the context and the usage purpose. Our study aimed to validate the context adapted SERVPERF tool in an Oncology public hospital in Vietnam. A study was conducted in 2020 with 227 in-patients as respondents the modified SERVPERF tool. Data co...

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Detalles Bibliográficos
Autores principales:	Duc Thanh, Nguyen, Quynh Anh, Pham, Thi Huyen Chang, Pham, Minh Nguyet, Ha Thi
Formato:	Online Artículo Texto
Lenguaje:	English
Publicado:	SAGE Publications 2023
Materias:	Original Research
Acceso en línea:	https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9871976/ https://www.ncbi.nlm.nih.gov/pubmed/36680357 http://dx.doi.org/10.1177/00469580221146826

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