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Happy Software: An interactive program based on an emotion management model for assertive conflict resolution
Emotions are key to conflict resolution: to resolve conflict situations assertively, we must be able to manage the emotions that cause them. After a detailed analysis of the relevant theoretical framework, this paper presents a theoretical emotion management model aimed at assertive conflict resolut...
Autores principales: | Filella, Gemma, Ros-Morente, Agnès |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Frontiers Media S.A.
2023
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9881478/ https://www.ncbi.nlm.nih.gov/pubmed/36710745 http://dx.doi.org/10.3389/fpsyg.2022.935726 |
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