Routine measurement of patient experience

Patient experience is a key pillar of healthcare quality. We describe a framework of three short generic measures covering Patient Experience, Result Satisfaction and Service Integration. The Result Satisfaction measure is described for the first time. These measures capture twelve aspects of patien...

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Detalles Bibliográficos
Autores principales: Benson, Tim, Benson, Alex
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BMJ Publishing Group 2023
Materias:
Research & Reporting Methodology
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9884896/
https://www.ncbi.nlm.nih.gov/pubmed/36707125
http://dx.doi.org/10.1136/bmjoq-2022-002073

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9884896/
https://www.ncbi.nlm.nih.gov/pubmed/36707125
http://dx.doi.org/10.1136/bmjoq-2022-002073

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