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Routine measurement of patient experience
Patient experience is a key pillar of healthcare quality. We describe a framework of three short generic measures covering Patient Experience, Result Satisfaction and Service Integration. The Result Satisfaction measure is described for the first time. These measures capture twelve aspects of patien...
| Autores principales: | , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
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BMJ Publishing Group
2023
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| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9884896/ https://www.ncbi.nlm.nih.gov/pubmed/36707125 http://dx.doi.org/10.1136/bmjoq-2022-002073 |