Survey evidence on COVID-19 and its impact on rail commuting patterns in Great Britain

The COVID-19 pandemic saw a large proportion of the working population in the United Kingdom working from home for an extend period of time. In September 2021, a substantial number continued to work from home on a regular basis, a stark contrast to the situation pre-pandemic. Prior to 2020, although there was a growing trend for increased home working, this was still not a widespread practice across UK businesses, with the majority of staff working full-time from the employment location. The aim of this paper is to report the main changes in commuting and working patterns among commuters in Great Britain (GB) brought about by the COVID-19 pandemic with a special emphasis on the rail commuting market. The paper is informed by a panel survey of 3,892 GB respondents who commuted regularly to work prior to the pandemic in two waves. The first wave was conducted in Summer 2020 and focused on respondents’ pre-pandemic travel patterns. The second wave was conducted in the Autumn 2021 and asked respondents about their current travel patterns. Although the focus was on rail travel, many of the conclusions of this paper are applicable to all modes of transport. Although a majority of pre-pandemic commuters have returned to commuting at least once per week to their place of work, there is a significant share of pre-pandemic commuters who are still working from home full-time. The return to the workplace has been slower among individuals who used to commute by rail compared to other modes. This is partially explained by current workplace arrangements being strongly linked with an individual’s occupation and mode of transport. Individuals in office-based occupations are much more likely to work from home compared to those who work in other occupations. The pandemic has brought additional challenges to transport systems in addition to the reduced ridership level. Some of the emerging issues include managing post-pandemic peak travel volumes across a curtailed working week and the associated funding for peak capacity. Nonetheless, the research has highlighted some potential strategies to boost a faster recovery for travel demand.