Quality management in the COVID-19 pandemic: nursing action plan

OBJECTIVES: to describe the implementation of a nursing action plan to face the pandemic of COVID 19 in a University Hospital in the state of Rio de Janeiro. Methods: this is an experience report, in which two management tools were used: the Ishikawa Diagram to identify problems and the 5W2H spreads...

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Detalles Bibliográficos
Autores principales: Braga, Fabiana Aparecida Corrêa de Oliveira, Lins, Sílvia Maria de Sá Basilio, Christovam, Bárbara Pompeu, de Souza, Odilon Adolfo Branco
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Associação Brasileira de Enfermagem 2023
Materias:
Experience Report
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9897221/
https://www.ncbi.nlm.nih.gov/pubmed/36753125
http://dx.doi.org/10.1590/0034-7167-2022-0272
Descripción
Sumario:OBJECTIVES: to describe the implementation of a nursing action plan to face the pandemic of COVID 19 in a University Hospital in the state of Rio de Janeiro. Methods: this is an experience report, in which two management tools were used: the Ishikawa Diagram to identify problems and the 5W2H spreadsheet to outline the actions according to the situations presented. RESULTS: four categories were listed in two groups: 1- Actions of the Nurse Manager in the Organization of Logistics, Infrastructure and Care: materials and environment; and 2- Nursing Human Resources Management and Continuing Education: method and human resources. FINAL CONSIDERATIONS: the plan developed showed the role of nursing management, with the search for best care practices, development of protocols, carrying out multi-professional training and management of supplies.

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