Adaptación de los centros de atención primaria a la virtualidad

The COVID-19 pandemic has changed the scheme of care in order to protect our patients with chronic pathology, and to provide an adequate response to the acute care demand that reached the Health Centers. The non-face-to-face care can contribute to decongest the family doctor consultations. Primary Care professionals must lead and manage the transformation towards a mixed model where face-to-face and non-face-to-face care are part of the day-to-day consultation. Telemedicine or teleconsultation have become essential elements in our day-to-day care. For this process of transformation to be successful, we must answer three key questions: Why? For what? And for whom? It will be much easier to make this adaptation if we answer the three questions correctly. This transformation process must be sustained by organizational changes and the incorporation of new practices that add value. It should be based on the empowerment of all team members. We are in a unique moment for the change in the way primary care moving to a new paradigm where virtuality and presence fit: "let's aim for the moon, even if we miss, we'll land among the stars.”