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The Effect of Service Quality on Patient Citizenship Behaviors: Evidence from the Health Sector

Background: Nowadays, health organizations seek to bring innovations to their services to stand out in competition with their rivals by improving service quality (SQ), encouraging patients to always make the same organizational choices, and enhance the behavior of patient citizenship. Objective: Thi...

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Detalles Bibliográficos
Autores principales: Ulucayli, Saime, Cek, Kemal, Oniz, Adile
Formato: Online Artículo Texto
Lenguaje:English
Publicado: MDPI 2023
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9914006/
https://www.ncbi.nlm.nih.gov/pubmed/36766944
http://dx.doi.org/10.3390/healthcare11030370