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The Effect of Service Quality on Patient Citizenship Behaviors: Evidence from the Health Sector
Background: Nowadays, health organizations seek to bring innovations to their services to stand out in competition with their rivals by improving service quality (SQ), encouraging patients to always make the same organizational choices, and enhance the behavior of patient citizenship. Objective: Thi...
| Autores principales: | , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
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MDPI
2023
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| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9914006/ https://www.ncbi.nlm.nih.gov/pubmed/36766944 http://dx.doi.org/10.3390/healthcare11030370 |