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‘We are not the ones to blame’. Gamblers’ and providers’ appraisal of self-exclusion in Germany
BACKGROUND: Given low utilization by individuals experiencing gambling problems the potential of self-exclusion (SE) might be not fully exploited in Germany. This paper aims to gain insight into different actors’ perceptions and reflections on the problems and difficulties in the process of self-exc...
Autores principales: | , , , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
BioMed Central
2023
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9926676/ https://www.ncbi.nlm.nih.gov/pubmed/36788494 http://dx.doi.org/10.1186/s12889-023-15117-9 |
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author | Kraus, Ludwig Bickl, Andreas Sedlacek, Lucia Schwarzkopf, Larissa Örnberg, Jenny Cisneros Loy, Johanna K. |
author_facet | Kraus, Ludwig Bickl, Andreas Sedlacek, Lucia Schwarzkopf, Larissa Örnberg, Jenny Cisneros Loy, Johanna K. |
author_sort | Kraus, Ludwig |
collection | PubMed |
description | BACKGROUND: Given low utilization by individuals experiencing gambling problems the potential of self-exclusion (SE) might be not fully exploited in Germany. This paper aims to gain insight into different actors’ perceptions and reflections on the problems and difficulties in the process of self-exclusion to delineate which specific attitudes hamper a successful implementation of SE. METHODS: 13 individual and four group interviews with individuals experiencing gambling problems and governmental or commercial gambling providers were examined. A Grounded Theory Approach was used to portray the opinions of these different actors on existing regulations of SE and to delineate potentially diverging interests between the distinct groups. RESULTS: The interviewees agreed on the usefulness of SE and consented that it is important to early recognize individuals experiencing gambling problems. They also considered the present practice insufficient but for different reasons. Individuals experiencing gambling problems and providers particularly disagreed on addressing individuals experiencing gambling problems. While individuals experiencing gambling problems stated that they had hardly ever been approached, providers argued that help offers were mostly rejected. Especially commercial providers also regarded insufficient German language skills and rapid fluctuation of guests as strong barriers to approaching individuals experiencing gambling problems. Interviewees from governmental venues furthermore suspected that commercial providers took addressing individuals experiencing gambling problems less seriously. CONCLUSION: Our results emphasize the dilemma of conflicting interests in both individuals experiencing gambling problems and providers. Rather than acting against the economic interests of employers, venue staff blame individuals experiencing gambling problems for lack of problem recognition. Conversely, individuals experiencing gambling problems blame the providers for not offering help. To address individuals experiencing gambling problems appropriate staff training is required, and SE regulations need to be controlled by an independent body rather than by the providers themselves. |
format | Online Article Text |
id | pubmed-9926676 |
institution | National Center for Biotechnology Information |
language | English |
publishDate | 2023 |
publisher | BioMed Central |
record_format | MEDLINE/PubMed |
spelling | pubmed-99266762023-02-15 ‘We are not the ones to blame’. Gamblers’ and providers’ appraisal of self-exclusion in Germany Kraus, Ludwig Bickl, Andreas Sedlacek, Lucia Schwarzkopf, Larissa Örnberg, Jenny Cisneros Loy, Johanna K. BMC Public Health Research BACKGROUND: Given low utilization by individuals experiencing gambling problems the potential of self-exclusion (SE) might be not fully exploited in Germany. This paper aims to gain insight into different actors’ perceptions and reflections on the problems and difficulties in the process of self-exclusion to delineate which specific attitudes hamper a successful implementation of SE. METHODS: 13 individual and four group interviews with individuals experiencing gambling problems and governmental or commercial gambling providers were examined. A Grounded Theory Approach was used to portray the opinions of these different actors on existing regulations of SE and to delineate potentially diverging interests between the distinct groups. RESULTS: The interviewees agreed on the usefulness of SE and consented that it is important to early recognize individuals experiencing gambling problems. They also considered the present practice insufficient but for different reasons. Individuals experiencing gambling problems and providers particularly disagreed on addressing individuals experiencing gambling problems. While individuals experiencing gambling problems stated that they had hardly ever been approached, providers argued that help offers were mostly rejected. Especially commercial providers also regarded insufficient German language skills and rapid fluctuation of guests as strong barriers to approaching individuals experiencing gambling problems. Interviewees from governmental venues furthermore suspected that commercial providers took addressing individuals experiencing gambling problems less seriously. CONCLUSION: Our results emphasize the dilemma of conflicting interests in both individuals experiencing gambling problems and providers. Rather than acting against the economic interests of employers, venue staff blame individuals experiencing gambling problems for lack of problem recognition. Conversely, individuals experiencing gambling problems blame the providers for not offering help. To address individuals experiencing gambling problems appropriate staff training is required, and SE regulations need to be controlled by an independent body rather than by the providers themselves. BioMed Central 2023-02-14 /pmc/articles/PMC9926676/ /pubmed/36788494 http://dx.doi.org/10.1186/s12889-023-15117-9 Text en © The Author(s) 2023 https://creativecommons.org/licenses/by/4.0/Open AccessThis article is licensed under a Creative Commons Attribution 4.0 International License, which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons licence, and indicate if changes were made. The images or other third party material in this article are included in the article’s Creative Commons licence, unless indicated otherwise in a credit line to the material. If material is not included in the article’s Creative Commons licence and your intended use is not permitted by statutory regulation or exceeds the permitted use, you will need to obtain permission directly from the copyright holder. To view a copy of this licence, visit http://creativecommons.org/licenses/by/4.0/ (https://creativecommons.org/licenses/by/4.0/) . The Creative Commons Public Domain Dedication waiver (http://creativecommons.org/publicdomain/zero/1.0/ (https://creativecommons.org/publicdomain/zero/1.0/) ) applies to the data made available in this article, unless otherwise stated in a credit line to the data. |
spellingShingle | Research Kraus, Ludwig Bickl, Andreas Sedlacek, Lucia Schwarzkopf, Larissa Örnberg, Jenny Cisneros Loy, Johanna K. ‘We are not the ones to blame’. Gamblers’ and providers’ appraisal of self-exclusion in Germany |
title | ‘We are not the ones to blame’. Gamblers’ and providers’ appraisal of self-exclusion in Germany |
title_full | ‘We are not the ones to blame’. Gamblers’ and providers’ appraisal of self-exclusion in Germany |
title_fullStr | ‘We are not the ones to blame’. Gamblers’ and providers’ appraisal of self-exclusion in Germany |
title_full_unstemmed | ‘We are not the ones to blame’. Gamblers’ and providers’ appraisal of self-exclusion in Germany |
title_short | ‘We are not the ones to blame’. Gamblers’ and providers’ appraisal of self-exclusion in Germany |
title_sort | ‘we are not the ones to blame’. gamblers’ and providers’ appraisal of self-exclusion in germany |
topic | Research |
url | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9926676/ https://www.ncbi.nlm.nih.gov/pubmed/36788494 http://dx.doi.org/10.1186/s12889-023-15117-9 |
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