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Making waves: A vision for digital water utilities

Digitalisation has developed over half a century and is one of the global trends defining society of today and future. Digitalisation is envisioned to help water utilities to become: i) community orientated and digitally integrated with customers and society; ii) digitally transformed end-to-end thr...

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Detalles Bibliográficos
Autores principales: Arnell, Magnus, Miltell, Maya, Olsson, Gustaf
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Elsevier 2023
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9929606/
https://www.ncbi.nlm.nih.gov/pubmed/36816494
http://dx.doi.org/10.1016/j.wroa.2023.100170
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author Arnell, Magnus
Miltell, Maya
Olsson, Gustaf
author_facet Arnell, Magnus
Miltell, Maya
Olsson, Gustaf
author_sort Arnell, Magnus
collection PubMed
description Digitalisation has developed over half a century and is one of the global trends defining society of today and future. Digitalisation is envisioned to help water utilities to become: i) community orientated and digitally integrated with customers and society; ii) digitally transformed end-to-end throughout the value-chain and interconnected between business units; iii) predictive & proactive, utilizing models and applications for control and decision support; iv) visually communicative with customers and society, creating customers aware of the value of water; and financially sustainable by optimal operation (OPEX), and sustainable investments (CAPEX). Digitalisation is a process for business development, where digital solutions are used for automation and innovation. Utilizing the potential of the technological innovation requires a parallel organisational transformation. Any implementation of systems or applications must be motivated in actual needs for the organisation and service delivery. Prior to any digitalisation, identifying issues and areas of improvement is essential. Starting the digital journey, motivating employees, improving the digital culture and creating acceptance of new processes are needed on all levels. Most digital applications require collection, storage, sharing and integrated analysis of large amounts of data. This includes both soft and hard digital infrastructure.
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spelling pubmed-99296062023-02-16 Making waves: A vision for digital water utilities Arnell, Magnus Miltell, Maya Olsson, Gustaf Water Res X Full Paper Digitalisation has developed over half a century and is one of the global trends defining society of today and future. Digitalisation is envisioned to help water utilities to become: i) community orientated and digitally integrated with customers and society; ii) digitally transformed end-to-end throughout the value-chain and interconnected between business units; iii) predictive & proactive, utilizing models and applications for control and decision support; iv) visually communicative with customers and society, creating customers aware of the value of water; and financially sustainable by optimal operation (OPEX), and sustainable investments (CAPEX). Digitalisation is a process for business development, where digital solutions are used for automation and innovation. Utilizing the potential of the technological innovation requires a parallel organisational transformation. Any implementation of systems or applications must be motivated in actual needs for the organisation and service delivery. Prior to any digitalisation, identifying issues and areas of improvement is essential. Starting the digital journey, motivating employees, improving the digital culture and creating acceptance of new processes are needed on all levels. Most digital applications require collection, storage, sharing and integrated analysis of large amounts of data. This includes both soft and hard digital infrastructure. Elsevier 2023-02-04 /pmc/articles/PMC9929606/ /pubmed/36816494 http://dx.doi.org/10.1016/j.wroa.2023.100170 Text en © 2023 The Author(s) https://creativecommons.org/licenses/by/4.0/This is an open access article under the CC BY license (http://creativecommons.org/licenses/by/4.0/).
spellingShingle Full Paper
Arnell, Magnus
Miltell, Maya
Olsson, Gustaf
Making waves: A vision for digital water utilities
title Making waves: A vision for digital water utilities
title_full Making waves: A vision for digital water utilities
title_fullStr Making waves: A vision for digital water utilities
title_full_unstemmed Making waves: A vision for digital water utilities
title_short Making waves: A vision for digital water utilities
title_sort making waves: a vision for digital water utilities
topic Full Paper
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9929606/
https://www.ncbi.nlm.nih.gov/pubmed/36816494
http://dx.doi.org/10.1016/j.wroa.2023.100170
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