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Patient Satisfaction and Its Predictors With Perioperative Anesthesia Care at Two General Hospitals in Southwestern Saudi Arabia

Introduction  Patient satisfaction is one of the most crucial quality assessment and improvement indicators in anesthesia. Different factors reflect satisfaction such as postoperative pain, procedure duration, patient-physician relationship, inpatient services, and waiting time. A high level of sati...

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Autores principales: Alnashri, Yahya M, Alfaqih, Omar Y, Buhaliyqh, Malak A, Mossery, Rwan A, Alamri, Ibrahim R, Mahfouz, Nujud A, Alsifsafi, Norah H, Alzubaidi, Zahra A, Alfaifi, Suhail S, Sadaqa, Abdulghani S, Alnashri, Saud M, Fallata, Faisal A, Odah, Mosad M, Ewis, Ashraf
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Cureus 2023
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9930371/
https://www.ncbi.nlm.nih.gov/pubmed/36819326
http://dx.doi.org/10.7759/cureus.33824
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author Alnashri, Yahya M
Alfaqih, Omar Y
Buhaliyqh, Malak A
Mossery, Rwan A
Alamri, Ibrahim R
Mahfouz, Nujud A
Alsifsafi, Norah H
Alzubaidi, Zahra A
Alfaifi, Suhail S
Sadaqa, Abdulghani S
Alnashri, Saud M
Fallata, Faisal A
Odah, Mosad M
Ewis, Ashraf
author_facet Alnashri, Yahya M
Alfaqih, Omar Y
Buhaliyqh, Malak A
Mossery, Rwan A
Alamri, Ibrahim R
Mahfouz, Nujud A
Alsifsafi, Norah H
Alzubaidi, Zahra A
Alfaifi, Suhail S
Sadaqa, Abdulghani S
Alnashri, Saud M
Fallata, Faisal A
Odah, Mosad M
Ewis, Ashraf
author_sort Alnashri, Yahya M
collection PubMed
description Introduction  Patient satisfaction is one of the most crucial quality assessment and improvement indicators in anesthesia. Different factors reflect satisfaction such as postoperative pain, procedure duration, patient-physician relationship, inpatient services, and waiting time. A high level of satisfaction can lead to better outcomes in many ways, such as decreasing future surgeries fear and strengthening the healthcare system trust among the population. Therefore, this study aimed to evaluate the satisfaction level and its predictors with perioperative anesthesia care among patients subjected to different surgeries in two general hospitals in southwestern Saudi Arabia. Methodology  A cross-sectional study was conducted among patients admitted to different surgical specialties at two general hospitals in Al-Qunfudhah governorate in October 2022. Data were collected through interviews with postoperative patients and checking their medical data from the patient's medical reports. However, all surgical patients aged more than 18 consider as inclusion. In contrast, intensive care unit (ICU) admission, local anesthesia, refusal to participate, and cognitive and communication impairment are the exclusion. Perioperative patient satisfaction was assessed using the Leiden Perioperative Care Patient Satisfaction Questionnaire (LPPSq). Results Eighty-three of 201 patients were included in the final analysis. The overall level of patient satisfaction concerning perioperative anesthetic care was calculated to be 73.5%. Hospital setting, admission type, BMI, and smoking were statistically associated with perioperative anesthesia patient satisfaction. Additionally, the most frequently reported unpleasant anesthetic side effect was shivering, followed by postoperative pain at a frequency of 42 (50.6%) and 37 (44.6%), respectively. Conclusion A moderate level of patient satisfaction concerning perioperative anesthetic care was detected. Smoking, BMI, admission type, and hospital setting were significantly associated predictors for patients' satisfaction. In order to present a complete picture, we recommend that future research concentrate on additional elements of patient satisfaction, particularly operating room turnover and standards for discharge. Additionally, we propose a routine evaluation before patients' discharge when patients are altering and oriented. Periodic evaluation and enhancement of patient satisfaction with perioperative anesthetic care should be employed and promoted.
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spelling pubmed-99303712023-02-16 Patient Satisfaction and Its Predictors With Perioperative Anesthesia Care at Two General Hospitals in Southwestern Saudi Arabia Alnashri, Yahya M Alfaqih, Omar Y Buhaliyqh, Malak A Mossery, Rwan A Alamri, Ibrahim R Mahfouz, Nujud A Alsifsafi, Norah H Alzubaidi, Zahra A Alfaifi, Suhail S Sadaqa, Abdulghani S Alnashri, Saud M Fallata, Faisal A Odah, Mosad M Ewis, Ashraf Cureus Anesthesiology Introduction  Patient satisfaction is one of the most crucial quality assessment and improvement indicators in anesthesia. Different factors reflect satisfaction such as postoperative pain, procedure duration, patient-physician relationship, inpatient services, and waiting time. A high level of satisfaction can lead to better outcomes in many ways, such as decreasing future surgeries fear and strengthening the healthcare system trust among the population. Therefore, this study aimed to evaluate the satisfaction level and its predictors with perioperative anesthesia care among patients subjected to different surgeries in two general hospitals in southwestern Saudi Arabia. Methodology  A cross-sectional study was conducted among patients admitted to different surgical specialties at two general hospitals in Al-Qunfudhah governorate in October 2022. Data were collected through interviews with postoperative patients and checking their medical data from the patient's medical reports. However, all surgical patients aged more than 18 consider as inclusion. In contrast, intensive care unit (ICU) admission, local anesthesia, refusal to participate, and cognitive and communication impairment are the exclusion. Perioperative patient satisfaction was assessed using the Leiden Perioperative Care Patient Satisfaction Questionnaire (LPPSq). Results Eighty-three of 201 patients were included in the final analysis. The overall level of patient satisfaction concerning perioperative anesthetic care was calculated to be 73.5%. Hospital setting, admission type, BMI, and smoking were statistically associated with perioperative anesthesia patient satisfaction. Additionally, the most frequently reported unpleasant anesthetic side effect was shivering, followed by postoperative pain at a frequency of 42 (50.6%) and 37 (44.6%), respectively. Conclusion A moderate level of patient satisfaction concerning perioperative anesthetic care was detected. Smoking, BMI, admission type, and hospital setting were significantly associated predictors for patients' satisfaction. In order to present a complete picture, we recommend that future research concentrate on additional elements of patient satisfaction, particularly operating room turnover and standards for discharge. Additionally, we propose a routine evaluation before patients' discharge when patients are altering and oriented. Periodic evaluation and enhancement of patient satisfaction with perioperative anesthetic care should be employed and promoted. Cureus 2023-01-16 /pmc/articles/PMC9930371/ /pubmed/36819326 http://dx.doi.org/10.7759/cureus.33824 Text en Copyright © 2023, Alnashri et al. https://creativecommons.org/licenses/by/3.0/This is an open access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.
spellingShingle Anesthesiology
Alnashri, Yahya M
Alfaqih, Omar Y
Buhaliyqh, Malak A
Mossery, Rwan A
Alamri, Ibrahim R
Mahfouz, Nujud A
Alsifsafi, Norah H
Alzubaidi, Zahra A
Alfaifi, Suhail S
Sadaqa, Abdulghani S
Alnashri, Saud M
Fallata, Faisal A
Odah, Mosad M
Ewis, Ashraf
Patient Satisfaction and Its Predictors With Perioperative Anesthesia Care at Two General Hospitals in Southwestern Saudi Arabia
title Patient Satisfaction and Its Predictors With Perioperative Anesthesia Care at Two General Hospitals in Southwestern Saudi Arabia
title_full Patient Satisfaction and Its Predictors With Perioperative Anesthesia Care at Two General Hospitals in Southwestern Saudi Arabia
title_fullStr Patient Satisfaction and Its Predictors With Perioperative Anesthesia Care at Two General Hospitals in Southwestern Saudi Arabia
title_full_unstemmed Patient Satisfaction and Its Predictors With Perioperative Anesthesia Care at Two General Hospitals in Southwestern Saudi Arabia
title_short Patient Satisfaction and Its Predictors With Perioperative Anesthesia Care at Two General Hospitals in Southwestern Saudi Arabia
title_sort patient satisfaction and its predictors with perioperative anesthesia care at two general hospitals in southwestern saudi arabia
topic Anesthesiology
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9930371/
https://www.ncbi.nlm.nih.gov/pubmed/36819326
http://dx.doi.org/10.7759/cureus.33824
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