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When are clients helpful? Capitalising on client involvement in professional service delivery
Professional service firms apply specialist knowledge to create customised solutions to client problems. In their work, teams of professionals undertake projects in which clients may be closely involved in co-creating solutions. However, we know little about the conditions under which client involve...
| Autores principales: | , , , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
Public Library of Science
2023
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9946238/ https://www.ncbi.nlm.nih.gov/pubmed/36812261 http://dx.doi.org/10.1371/journal.pone.0280738 |