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Assessing capacities and resilience of health services during the COVID-19 pandemic: Lessons learned from use of rapid key informant surveys

THIS ARTICLE IS PART OF THE RESEARCH TOPIC: ‘Health Systems Recovery in the Context of COVID-19 and Protracted Conflict.’ PROBLEM: Many countries lacked rapid and nimble data systems to track health service capacities to respond to COVID-19. They struggled to assess and monitor rapidly evolving serv...

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Autores principales: Rivas-Morello, Briana, Horemans, Dirk, Viswanathan, Kavitha, Taylor, Chelsea, Blanchard, Andrea, Karamagi, Humphrey, Droti, Benson, Titi-Ofei, Regina, Nikiema, Laetitia Ouedraogo, Traore, Moussa, Kipruto, Hillary, del Riego, Amalia, Houghton, Natalia, Salah, Hassan, Alasfoor, Deena, Doctor, Henry, Tahirukaj, Ardita, Tille, Florian, Zapata, Tomas, O'Neill, Kathryn
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Frontiers Media S.A. 2023
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9969144/
https://www.ncbi.nlm.nih.gov/pubmed/36860381
http://dx.doi.org/10.3389/fpubh.2023.1102507
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author Rivas-Morello, Briana
Horemans, Dirk
Viswanathan, Kavitha
Taylor, Chelsea
Blanchard, Andrea
Karamagi, Humphrey
Droti, Benson
Titi-Ofei, Regina
Nikiema, Laetitia Ouedraogo
Traore, Moussa
Kipruto, Hillary
del Riego, Amalia
Houghton, Natalia
Salah, Hassan
Alasfoor, Deena
Doctor, Henry
Tahirukaj, Ardita
Tille, Florian
Zapata, Tomas
O'Neill, Kathryn
author_facet Rivas-Morello, Briana
Horemans, Dirk
Viswanathan, Kavitha
Taylor, Chelsea
Blanchard, Andrea
Karamagi, Humphrey
Droti, Benson
Titi-Ofei, Regina
Nikiema, Laetitia Ouedraogo
Traore, Moussa
Kipruto, Hillary
del Riego, Amalia
Houghton, Natalia
Salah, Hassan
Alasfoor, Deena
Doctor, Henry
Tahirukaj, Ardita
Tille, Florian
Zapata, Tomas
O'Neill, Kathryn
author_sort Rivas-Morello, Briana
collection PubMed
description THIS ARTICLE IS PART OF THE RESEARCH TOPIC: ‘Health Systems Recovery in the Context of COVID-19 and Protracted Conflict.’ PROBLEM: Many countries lacked rapid and nimble data systems to track health service capacities to respond to COVID-19. They struggled to assess and monitor rapidly evolving service disruptions, health workforce capacities, health products availability, community needs and perspectives, and mitigation responses to maintain essential health services. METHOD: Building on established methodologies, the World Health Organization developed a suite of methods and tools to support countries to rapidly fill data gaps and guide decision-making during COVID-19. The tools included: (1) a national “pulse” survey on service disruptions and bottlenecks; (2) a phone-based facility survey on frontline service capacities; and (3) a phone-based community survey on demand-side challenges and health needs. USE: Three national pulse surveys revealed persisting service disruptions throughout 2020–2021 (97 countries responded to all three rounds). Results guided mitigation strategies and operational plans at country level, and informed investments and delivery of essential supplies at global level. Facility and community surveys in 22 countries found similar disruptions and limited frontline service capacities at a more granular level. Findings informed key actions to improve service delivery and responsiveness from local to national levels. LESSONS LEARNED: The rapid key informant surveys provided a low-resource way to collect action-oriented health services data to inform response and recovery from local to global levels. The approach fostered country ownership, stronger data capacities, and integration into operational planning. The surveys are being evaluated to inform integration into country data systems to bolster routine health services monitoring and serve as health services alert functions for the future.
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spelling pubmed-99691442023-02-28 Assessing capacities and resilience of health services during the COVID-19 pandemic: Lessons learned from use of rapid key informant surveys Rivas-Morello, Briana Horemans, Dirk Viswanathan, Kavitha Taylor, Chelsea Blanchard, Andrea Karamagi, Humphrey Droti, Benson Titi-Ofei, Regina Nikiema, Laetitia Ouedraogo Traore, Moussa Kipruto, Hillary del Riego, Amalia Houghton, Natalia Salah, Hassan Alasfoor, Deena Doctor, Henry Tahirukaj, Ardita Tille, Florian Zapata, Tomas O'Neill, Kathryn Front Public Health Public Health THIS ARTICLE IS PART OF THE RESEARCH TOPIC: ‘Health Systems Recovery in the Context of COVID-19 and Protracted Conflict.’ PROBLEM: Many countries lacked rapid and nimble data systems to track health service capacities to respond to COVID-19. They struggled to assess and monitor rapidly evolving service disruptions, health workforce capacities, health products availability, community needs and perspectives, and mitigation responses to maintain essential health services. METHOD: Building on established methodologies, the World Health Organization developed a suite of methods and tools to support countries to rapidly fill data gaps and guide decision-making during COVID-19. The tools included: (1) a national “pulse” survey on service disruptions and bottlenecks; (2) a phone-based facility survey on frontline service capacities; and (3) a phone-based community survey on demand-side challenges and health needs. USE: Three national pulse surveys revealed persisting service disruptions throughout 2020–2021 (97 countries responded to all three rounds). Results guided mitigation strategies and operational plans at country level, and informed investments and delivery of essential supplies at global level. Facility and community surveys in 22 countries found similar disruptions and limited frontline service capacities at a more granular level. Findings informed key actions to improve service delivery and responsiveness from local to national levels. LESSONS LEARNED: The rapid key informant surveys provided a low-resource way to collect action-oriented health services data to inform response and recovery from local to global levels. The approach fostered country ownership, stronger data capacities, and integration into operational planning. The surveys are being evaluated to inform integration into country data systems to bolster routine health services monitoring and serve as health services alert functions for the future. Frontiers Media S.A. 2023-02-13 /pmc/articles/PMC9969144/ /pubmed/36860381 http://dx.doi.org/10.3389/fpubh.2023.1102507 Text en Copyright © 2023 Rivas-Morello, Horemans, Viswanathan, Taylor, Blanchard, Karamagi, Droti, Titi-Ofei, Nikiema, Traore, Kipruto, del Riego, Houghton, Salah, Alasfoor, Doctor, Tahirukaj, Tille, Zapata and O'Neill. https://creativecommons.org/licenses/by/4.0/This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted, provided the original author(s) and the copyright owner(s) are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms.
spellingShingle Public Health
Rivas-Morello, Briana
Horemans, Dirk
Viswanathan, Kavitha
Taylor, Chelsea
Blanchard, Andrea
Karamagi, Humphrey
Droti, Benson
Titi-Ofei, Regina
Nikiema, Laetitia Ouedraogo
Traore, Moussa
Kipruto, Hillary
del Riego, Amalia
Houghton, Natalia
Salah, Hassan
Alasfoor, Deena
Doctor, Henry
Tahirukaj, Ardita
Tille, Florian
Zapata, Tomas
O'Neill, Kathryn
Assessing capacities and resilience of health services during the COVID-19 pandemic: Lessons learned from use of rapid key informant surveys
title Assessing capacities and resilience of health services during the COVID-19 pandemic: Lessons learned from use of rapid key informant surveys
title_full Assessing capacities and resilience of health services during the COVID-19 pandemic: Lessons learned from use of rapid key informant surveys
title_fullStr Assessing capacities and resilience of health services during the COVID-19 pandemic: Lessons learned from use of rapid key informant surveys
title_full_unstemmed Assessing capacities and resilience of health services during the COVID-19 pandemic: Lessons learned from use of rapid key informant surveys
title_short Assessing capacities and resilience of health services during the COVID-19 pandemic: Lessons learned from use of rapid key informant surveys
title_sort assessing capacities and resilience of health services during the covid-19 pandemic: lessons learned from use of rapid key informant surveys
topic Public Health
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9969144/
https://www.ncbi.nlm.nih.gov/pubmed/36860381
http://dx.doi.org/10.3389/fpubh.2023.1102507
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