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Language-Based Strategies that Support Person-Centered Communication in Formal Home Care Interactions with Persons Living with Dementia

Language-based strategies are recommended to improve coherence, clarity, reciprocity, and continuity of interactions with persons living with dementia. Person-centered care is the gold standard for caring for persons with dementia. Person-centered communication (PCC) strategies include facilitation,...

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Autores principales: Mundadan, Reanne G., Savundranayagam, Marie Y., Orange, J. B., Murray, Laura
Formato: Online Artículo Texto
Lenguaje:English
Publicado: SAGE Publications 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9996793/
https://www.ncbi.nlm.nih.gov/pubmed/36464843
http://dx.doi.org/10.1177/07334648221142852
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author Mundadan, Reanne G.
Savundranayagam, Marie Y.
Orange, J. B.
Murray, Laura
author_facet Mundadan, Reanne G.
Savundranayagam, Marie Y.
Orange, J. B.
Murray, Laura
author_sort Mundadan, Reanne G.
collection PubMed
description Language-based strategies are recommended to improve coherence, clarity, reciprocity, and continuity of interactions with persons living with dementia. Person-centered care is the gold standard for caring for persons with dementia. Person-centered communication (PCC) strategies include facilitation, recognition, validation, and negotiation. Little is known about which language-based strategies support PCC in home care. Accordingly, this study investigated the overlap between language-based strategies and PCC in home care interactions. Analysis of conversation of 30 audio-recorded interactions between personal support workers (PSWs) and persons living with dementia was conducted. The overlap between PCC and language-based strategies was analyzed. Of 11,347 communication units, 2578 overlapped with PCC. For facilitation, 21% were yes/no questions. For recognition, 25% were yes/no questions and 22% were affirmations. For validation, 81% were affirmations and positive feedback. Finally, 60% were yes/no questions for negotiation. The findings highlight the person-centeredness of language-based strategies. PSWs should use diverse language-based strategies that are person-centered.
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spelling pubmed-99967932023-03-10 Language-Based Strategies that Support Person-Centered Communication in Formal Home Care Interactions with Persons Living with Dementia Mundadan, Reanne G. Savundranayagam, Marie Y. Orange, J. B. Murray, Laura J Appl Gerontol Home Care Workers Caring for Older Adults with Specific Health Conditions Language-based strategies are recommended to improve coherence, clarity, reciprocity, and continuity of interactions with persons living with dementia. Person-centered care is the gold standard for caring for persons with dementia. Person-centered communication (PCC) strategies include facilitation, recognition, validation, and negotiation. Little is known about which language-based strategies support PCC in home care. Accordingly, this study investigated the overlap between language-based strategies and PCC in home care interactions. Analysis of conversation of 30 audio-recorded interactions between personal support workers (PSWs) and persons living with dementia was conducted. The overlap between PCC and language-based strategies was analyzed. Of 11,347 communication units, 2578 overlapped with PCC. For facilitation, 21% were yes/no questions. For recognition, 25% were yes/no questions and 22% were affirmations. For validation, 81% were affirmations and positive feedback. Finally, 60% were yes/no questions for negotiation. The findings highlight the person-centeredness of language-based strategies. PSWs should use diverse language-based strategies that are person-centered. SAGE Publications 2022-12-04 2023-04 /pmc/articles/PMC9996793/ /pubmed/36464843 http://dx.doi.org/10.1177/07334648221142852 Text en © The Author(s) 2022 https://creativecommons.org/licenses/by-nc/4.0/This article is distributed under the terms of the Creative Commons Attribution-NonCommercial 4.0 License (https://creativecommons.org/licenses/by-nc/4.0/) which permits non-commercial use, reproduction and distribution of the work without further permission provided the original work is attributed as specified on the SAGE and Open Access page (https://us.sagepub.com/en-us/nam/open-access-at-sage).
spellingShingle Home Care Workers Caring for Older Adults with Specific Health Conditions
Mundadan, Reanne G.
Savundranayagam, Marie Y.
Orange, J. B.
Murray, Laura
Language-Based Strategies that Support Person-Centered Communication in Formal Home Care Interactions with Persons Living with Dementia
title Language-Based Strategies that Support Person-Centered Communication in Formal Home Care Interactions with Persons Living with Dementia
title_full Language-Based Strategies that Support Person-Centered Communication in Formal Home Care Interactions with Persons Living with Dementia
title_fullStr Language-Based Strategies that Support Person-Centered Communication in Formal Home Care Interactions with Persons Living with Dementia
title_full_unstemmed Language-Based Strategies that Support Person-Centered Communication in Formal Home Care Interactions with Persons Living with Dementia
title_short Language-Based Strategies that Support Person-Centered Communication in Formal Home Care Interactions with Persons Living with Dementia
title_sort language-based strategies that support person-centered communication in formal home care interactions with persons living with dementia
topic Home Care Workers Caring for Older Adults with Specific Health Conditions
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9996793/
https://www.ncbi.nlm.nih.gov/pubmed/36464843
http://dx.doi.org/10.1177/07334648221142852
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