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Organizational trust in times of COVID-19: Hospitality employees’ affective responses to managers’ communication

During a crisis, such as the COVID-19 pandemic, what managers communicate to their employees can greatly impact important organizational attitudes, such as organizational trust. There is, however, very little research focusing on the mechanisms explaining how managers’ messages during a crisis can i...

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Detalles Bibliográficos
Autores principales: Guzzo, Renata F., Wang, Xingyu, Madera, Juan M., Abbott, JéAnna
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Elsevier Science Ltd 2021
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9998181/
https://www.ncbi.nlm.nih.gov/pubmed/36919171
http://dx.doi.org/10.1016/j.ijhm.2020.102778