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Organizational trust in times of COVID-19: Hospitality employees’ affective responses to managers’ communication
During a crisis, such as the COVID-19 pandemic, what managers communicate to their employees can greatly impact important organizational attitudes, such as organizational trust. There is, however, very little research focusing on the mechanisms explaining how managers’ messages during a crisis can i...
Autores principales: | Guzzo, Renata F., Wang, Xingyu, Madera, Juan M., Abbott, JéAnna |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Elsevier Science Ltd
2021
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9998181/ https://www.ncbi.nlm.nih.gov/pubmed/36919171 http://dx.doi.org/10.1016/j.ijhm.2020.102778 |
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