“…We also observed the ‘fauxpology’ - a non-apology or false apology (e.g. I am sorry you feel) which imputes the cause of distress to the subjective (and possibly misguided) impressions of the complainant. …”
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“…I may have unintentionally missed referring some studies in this review, and I extend my apologies to the authors in those circumstances.…”
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“…Patients and families want to hear detailed explanations and apologies from medical staff, but nurses may face difficulties with disclosure of patient safety incidents. …”
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“…One hundred and twenty-eight participants judged forgiveness in 32 scenarios built from combinations of five factors (moral disengagement, intention, consequence, apology, and incentive). Following a cluster analysis, ANOVAs, and chi-squared tests, a three-cluster solution was found: “Mainly Forgive, with Non-Additive Integration,” “Seldom Forgive, with Additive Integration,” and “Moderately Forgive, with Additive Integration.” …”
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“…This manipulation of the peer-review process represents a clear violation of the fundamentals of peer review, our publishing policies, and publishing ethics standards. Apologies are offered to the reviewer whose identity was assumed and to the readers of the journal that this deception was not detected during the submission process.…”
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“…This manipulation of the peer-review process represents a clear violation of the fundamentals of peer review, our publishing policies, and publishing ethics standards. Apologies are offered to the reviewer whose identity was assumed and to the readers of the journal that this deception was not detected during the submission process.…”
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“…Many of the answers on the patient‐reported complaints lack a personal apology and some of the patients failed to receive an answer to their complaints.…”
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“…Using a scenario-based paradigm, we conducted an experimental study to examine the value of mistrusted party’s empathy, specific responses to an integrity-based violation (apology vs. denial), and nature of consequences (personal vs. organizational), as well as their interactive effects, on trust repair. …”
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“…A Many-facet Rasch Measurement analysis suggested that the eight speech acts can be ordered by ascending difficulty as follows: Thank, Request, Suggestion, Disagreement, Invitation, Refusal, Offer, and Apology. Significant effects on performance scores were found for the interaction between each of the three contextual variables and speech act, and the specific effects observed varied by speech act. …”
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“…Safe harbors, clinical practice guidelines, comparative fault reform, reducing plaintiff attorney fees, and apology laws have each been evaluated as potential remedies to defensive practice, although most are unproven and all must be deployed in a state-by-state approach.…”
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“…Good and effective communication with the patient and relatives, offering explanations, apologies and timely intervention without delays reduce the risk of litigation and strengthen any defence in court.…”
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“…The present paper reviews studies involving factors fundamental to human moral motivation, including egoism vs. altruism, commitment vs. defaulting, guilt vs. non-guilt, apology plus forgiveness, counterfactual collaboration, among other factors fundamental in the motivation of moral action. …”
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“…This article explains the background to creating both duties, analyses the concept of candour, the role of apologies, and considers evidence about compliance. …”
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“…I have done my best to incorporate the relevant new developments in this revised edition but it is in the nature of such a work that the selection of material covered is biased by the authors personal interest and his informational constraints. My apologies go to all researchers in this field whose work is not or not adequately represented in this book. …”
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“…Two experiments reveal that complainers feel betrayed by the third actor when this actor sides with the service employee (vs. the complainer), which strengthens complainers’ satisfaction with taking steps as a recovery effort by the firm and weakens satisfaction with an offered apology. This research provides managerial insights into the practical significance of coalition effects, how coalitions impair firm response effectiveness, and under which conditions different responses sustain their effectiveness. …”
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“…This article was originally intended for the special issue “Regulation of Signaling and Cellular Fate through Modulation of Nuclear Protein Import”. The Publisher apologizes for any inconvenience caused.…”
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“…The reactions of participants towards stigmatization were classified into internalizing reactions including apologizing, ignoring and concealing ASD and externalizing reactions such as fighting back. …”
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“…Some extraordinary circumstances resulted in a delay of the publication of the present volume. Our sincere apologies to all the authors. We deeply regret the inconvenience caused due to the delay. …”
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“…Our case also raises the question of surgical culpability, including the ethical and legal considerations for apology from the culpable surgeon.…”
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