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| LEADER |
00000cam a22000002a 4500 |
| 001 |
ocm54773834 |
| 003 |
OCoLC |
| 005 |
20141204195838.0 |
| 008 |
060609s2004 sp b 000 0 spa d |
| 035 |
|
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|a (Sirsi) i9788473563710
|
| 040 |
|
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|a PL#
|b spa
|c PL#
|d OCLCQ
|d UV#
|
| 020 |
|
|
|a 8473563719
|
| 050 |
|
4 |
|a HF5415.3
|b S47
|
| 100 |
1 |
|
|a Setó Pamies, Dolors.
|
| 245 |
1 |
0 |
|a De la calidad de servicio a la fidelidad del cliente /
|c Dolors Setó Pamies.
|
| 260 |
|
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|a Madrid :
|b ESIC Editorial,
|c 2004.
|
| 300 |
|
|
|a xiv, 171 p. :
|b il. ;
|c 24 cm.
|
| 490 |
0 |
|
|a Libros profesionales de empresa
|
| 504 |
|
|
|a Incluye bibliografías.
|
| 650 |
|
4 |
|a Comportamiento del consumidor
|
| 901 |
|
|
|a Z0
|b UV#
|
| 902 |
|
|
|a DGBUV
|
| 596 |
|
|
|a 43
|
| 942 |
|
|
|c LIBRO
|
| 999 |
|
|
|c 195628
|d 195628
|
