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| LEADER |
00000cam a22000002a 4500 |
| 001 |
ocm48584796 |
| 003 |
OCoLC |
| 005 |
20150815141905.0 |
| 008 |
061113s1997 ag a b 000 0 spa d |
| 035 |
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|a (Sirsi) i9789505375592
|
| 040 |
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|a XRW
|b spa
|c XRW
|d UV#
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| 020 |
|
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|a 950537559X
|
| 050 |
|
4 |
|a HF5415.5
|b R52
|
| 100 |
1 |
|
|a Rico, Rubén Roberto.
|9 377937
|
| 245 |
1 |
0 |
|a Total customer satisfaction :
|b satisfacción y deleite total de los clientes /
|c Rubén Roberto Rico.
|
| 250 |
|
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|a 7a ed.
|
| 260 |
|
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|a Buenos Aires :
|b Macchi,
|c c1997.
|
| 300 |
|
|
|a 296 p. :
|b il. ;
|c 22 cm.
|
| 504 |
|
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|a Bibliografía : p. 291-293.
|
| 650 |
|
4 |
|a Servicios al cliente
|
| 650 |
|
4 |
|a Satisfacción del cliente.
|
| 901 |
|
|
|a Z0
|b UV#
|
| 902 |
|
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|a DGBUV
|
| 596 |
|
|
|a 12
|
| 942 |
|
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|c LIBRO
|6 _
|
| 999 |
|
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|c 201292
|d 201292
|
