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Beyond reason : using emotions as you negotiate /

From the seasoned negotiator who brought us Getting to Yes--a guide to using emotions to benefit you and others. Whether you are negotiating a business contract or curfew with your teenager, emotions can get you in trouble. They also can help you get what you want. This book shows you how. Telling a...

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Detalles Bibliográficos
Autor principal: Fisher, Roger, 1922-2012
Otros Autores: Shapiro, Daniel, 1971-
Formato: Libro
Lenguaje:English
Publicado: New York : Viking, 2005.
Materias:
Acceso en línea:Contributor biographical information
Publisher description
Descripción
Sumario:From the seasoned negotiator who brought us Getting to Yes--a guide to using emotions to benefit you and others. Whether you are negotiating a business contract or curfew with your teenager, emotions can get you in trouble. They also can help you get what you want. This book shows you how. Telling a negotiator "Don't get emotional" is nonsense. We all have emotions of some kind--all the time--and these emotions deeply inform both what we want and how we go about getting it. In his Getting to Yes, master negotiator Fisher helped readers understand the mechanics of everyday agreements and how to reach them while preserving respect and self-worth. In this book, he and psychologist Shapiro share their expertise in understanding how emotions affect negotiations and, more importantly, how they can be used as a tool.--From publisher description.
Descripción Física:x, 246 p. : ilustraciones ; 24 cm.
Bibliografía:Incluye referencias bibliográficas.
ISBN:0670034509
9780670034505