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The EGEE user support infrastructure
Grid user support is a challenging task due to the distributed nature of the Grid. The variety of users and Virtual Organisations adds further to the challenge. Support requests come from Grid beginners, from users with specific applications, from site administrators, or from Grid monitoring operato...
| Autores principales: | , |
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| Lenguaje: | eng |
| Publicado: |
2008
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| Materias: | |
| Acceso en línea: | http://cds.cern.ch/record/1123352 |