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Measuring library performance: principles and techniques
Provide an account of thinking and research on the evaluation of library services. Illustrated throughout with examples across the different library sectors, this book is structured to focus on the intended service user, then to look at service management and the building blocks of services, and fin...
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| Lenguaje: | eng |
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Facet
2006
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| Acceso en línea: | http://cds.cern.ch/record/1211810 |