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Responses to Change: Helping People Make Transitions
The ongoing state of many organizations is one of change. People who experience major change tend to exhibit one of four patterns of response: entrenched, overwhelmed, poser, or learner. As a leader, you need to understand the patterns of response that people express and to customize intervention st...
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| Lenguaje: | eng |
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John Wiley & Sons
2011
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| Acceso en línea: | http://cds.cern.ch/record/1437471 |