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Making it lean: applying lean practices to the work of it

Making IT Lean: Applying Lean Practices to the Work of IT presents Lean concepts and techniques for improving processes and eliminating waste in IT operations and IT Service Management, in a manner that is easy to understand. The authors provide a context for discussing several areas of application...

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Detalles Bibliográficos
Autores principales: Williams, Howard, Duray, Rebecca
Lenguaje:eng
Publicado: Taylor and Francis 2013
Materias:
Acceso en línea:http://cds.cern.ch/record/1618558