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Making it lean: applying lean practices to the work of it
Making IT Lean: Applying Lean Practices to the Work of IT presents Lean concepts and techniques for improving processes and eliminating waste in IT operations and IT Service Management, in a manner that is easy to understand. The authors provide a context for discussing several areas of application...
Autores principales: | Williams, Howard, Duray, Rebecca |
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Lenguaje: | eng |
Publicado: |
Taylor and Francis
2013
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Materias: | |
Acceso en línea: | http://cds.cern.ch/record/1618558 |
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